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February 2024 by John Fowler
Great place and peopleRooms: Comfy bed , clean room
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February 2024 by brian brock
The staff at this location were wonderful. Very helpful and engaged with their customers. However, my room had black mold all over the walls. I travel a lot for work and try to stay at reputable hotel brands to avoid issues like this. Didn’t expect this from a Marriott brand.
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January 2024 by Betty Griffitts
We have stayed in the Fairfield Inn by Marriott Hartsville a number of times since it was first opened. We have not stayed until recently since 2014. I was surprised when we reached our room and turned back the covers on the beds. The fitted sheet was not pulled over the bottom of mattress, which left it loose and wrinkled. They were 5 or 6 spots on the sheet which apparently had not been treated and removed before washing at some point. The pillow (not the pillow case) had an unclean and well used odor. Perhaps the pillows cannot be washed, but they should be replaced if this is the case. There was a sign hanging on the towel bar which said "towels count". This asked that you left towels on the bar that you did not use. I am assuming, they would be left for the next guests! This was our first night staying in the area, but will be staying one to two nights about four times a year from now on. Disappointed that the cleanliness that was evident in the past is not important now. We will not be staying here in the future. It was a great place when someone cared.
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December 2023 by Jeffrey Robenson
My crew and I were here in Hartsville for a holiday factory shutdown project. We have stayed at both the Fairfield and Hampton literally hundreds of times over the last 15 or so years. The was a time when this was the only decent hotel in town…really!Full disclosure I’ve generally been a Hilton brands guy, so I was very excited when they built a Hampton. But lo and behold, my guys prefer the Fairfield, so we’ve kept staying here. I’ve noticed a decline in the upkeep of the rooms lately, but even more so this trip.Not to mention, they now only clean the rooms on Tuesday and Thursday. This is an issue for me, especially when I arrive Wednesday evening and am leaving Tuesday morning. Nothing was cleaned Thursday, I’d assume because it was Thanksgiving. So, my room will have never been cleaned while I was here. I think that is pretty ridiculous. But I guess it’s like everything now. Prices have gone up and services have become nonexistent. I really tried to like Marriott properties, but I guess I’m going back to my Hilton roots. It really is a shame!Rooms: In need of updates/remodels, especially the bathrooms. They are more motel than hotel-likeNoteworthy details: Lack of service, primarily housekeeping. WiFi is absolutely horrible which is unacceptable to me in this day and age
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November 2023 by Sunny Carolina
The front desk was amazing. Parking was spacious. Room was quiet, very nice and clean. Breakfast was great. Maids were friendly. I would definitely be staying here again. Pool was dirty but it was cold so it wouldn’t had made a difference if it was clean.
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September 2023 by jhonny uzcategui
Excellent hotel, very comfortable, clean with a good
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August 2023 by Anna Protacio
The rooms were clean! Staff were friendly!
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August 2023 by Stephen King
Nearby activities: Very close to Coker University and downtown Hartsville.
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August 2023 by Minerva B
Rooms: Clean...comfortable..friendly staff
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July 2023 by Scharp Solutions
The quality and consistency that is Marriott brand standard! Well done, I am always pleased and comforted as if I was returning home. On a scale of 1-10, Marriott brand rarely scores less than 11.
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July 2023 by allen copen jr
The hotel was amazing friendly beds was amazing and the breakfast was so good my son had 3 bowls of oatmeal. The eggs and everything else was so good.Rooms: The room was very clean and it looked like they put new carpet down that was on the 3rd floor. The bed was clean with No stains on the bedding at all.Noteworthy details: The lady at the front counter was so very nice and kind to us I will be back again.
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July 2023 by Faulves Coleman
Some one over charge us for the room,but will not take responsibility, I will be writing to the president of the company, and unless I get satisfaction of some kind, I will let everyone know how I was not satisfied at all with Fairfield inn .Rooms: It was greatFood & drinks: Breakfast was terrible
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June 2023 by Bertha Tano
Great hotel, great service, great breakfast, great keto alternatives ☺️Rooms: Rooms very comfortable and clean.Nearby activities: There was a lot going on downtown, open cafe's, lot of history, lots of charm, visit Kalmia Gardens.Walkability: You can walk to many restaurants, apparel shops and much more, minutes from the hotel .
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June 2023 by Ken S
No where’s near Marriotts standards, I will list the worst:-Had to ask every day for clean towels and when we got them they walked right by our pile of dirty towels and garbage to give us ones that smelled like kitchen grease.-The room smelled dirty.-The whole building was of outdated decaying decor.-All public areas and floors were not cleaned regularly.-Poorly ,if at all, cleaned bathrooms .- Staff was actually snoring at the main desk at 6 am, no help.
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June 2023 by Chelsea Bowman (Ms Summer)
My room was clean, no noise and very comfortable bed. Breakfast was whatever didn't like it and I was disappointed the pool was closed.
