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December 2022 by Kevin Lang
I began using Ms. Hannah's services about a year ago and each time I visited the shop everyone was nice, polite and a pleasure to be around. Ms. Hannah and Ms. Mary take pride in their business, but I am a little saddened and perplexed that I have been told by an outsider that I am no longer welcome to use her business. This person was recommended to me to replace a shower and he did not do a good job, forced me to hire someone else and completely tear out his job costing me over $6,500 that he will not even meet me halfway on. The job was so bad that I voiced my frustrations especially when he refused to refund me any of the money my wife and I paid him. He was so bad that he came back three times to fix it but after the last time and three showers the entire shower was leaking so we had to bring in a professional to tear out and completely start from scratch. Regardless, I feel bad because I can no longer use this alteration shop as he has told me...................I do not feel that one issue has anything to do with the other. I do understand that this person's fiancée or wife works there but that is still no reason to not allow me to use their talent when my family was the one that got the bad end of the deal
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April 2022 by Cindy Munn
Beautiful selection! Very kind and helpful. I can't wait to see my dress after it's altered!!
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March 2020 by Ms. Rozay
Called in about alterations for a Prom dress and was told she closes at 6pm that we could come on over. We get there before 5pm the doors are locked, lights on and the vehicle she told us she drives is there but no one in site. Waited over 30 minutes to see if someone would show up and they never did. Very bad Communication!
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January 2020 by Selena D.
Small business. Very friendly, personable environment. She was able to do an emergency alteration for me with the same day return. I brought the item in at 9:30am and was able to pick it up later by 2:30 pm. I was please with the results. Highly recommend.
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January 2020 by Cynthia Simmons
Ruined my formal gown by adding a split. She is dishonest and refused to admit she ruined the dress. Don’t use her. See the original dress.. NO SPLIT. She ruined a $200 dress and lied about it. Horrible!
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May 2019 by Tenisha Mack
It doesn't take four weeks to get a men's basic suit back. My son's formal is tomorrow and I have yet to receive his suit. I know exactly how UPS works and she didn't order his suit, failed communication and she was unprofessional especially talking to me because it's her fault and now doesn't want to refund my money because now all of a sudden UPS will have it like today by 6pm, really!! We're an hour away and she knew this! I am very disappointed in the service and the way she handles business. refused my refund because of her not ordering my son's suit in time! This is my first and last time using this small business. Disappointed and dissatisfied
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May 2019 by Darrell Scott
they sew on patches and stuff like that on your bike Vest......
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May 2019 by ItzKaylaaa
Horrible service very bad attitude on the phone and very disappointed
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April 2019 by Thomas Mayer
Awesome prices, people ,& service
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February 2019 by Brian Ham
Daughters dresses look even more beautiful in person
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February 2019 by Talyah Soyini Ham
my daughter's got their dresses for my wedding there. I could not be there but she helped my fiance and had so much patience with them and me being that I was on video chat. awesome custumer service
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January 2019 by Brian Ham
awesome customer service....even after she closed she made sure my daughters were good with finding their dresses...thanks
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November 2018 by Janet Tedder
Friendly and professional
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November 2017 by Kaleaner Davis
Beautiful dresses and awesome service for bridal and formal.
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November 2017 by Tiffany Booker
I loved the service I received.
