Cricket Wireless Authorized Retailer is known for its outstanding customer service and friendly staff. Customers appreciate the helpfulness of employees like Thelma, who go above and beyond, even staying overtime to assist. Many have experienced quick resolutions to their issues, with staff providing support without pushing unnecessary purchases. Overall, the store is recognized for its welcoming atmosphere and dedication to ensuring customer satisfaction.
I had a wonderful experience at this store today. I went to upgrade my existing phone and Thelma went above and beyond to help me get the right phone for my needs. She is definitely a feather in the company cap. Will recommend to everyone!
July 2024
Very good service, friendly staff, accessible and high-end phones, variety of plans and accessories for the equipment
July 2023
My phone was messed up and wouldn't charge. And even though they can't do nothing about it in the store dude did everything he could to help me and I didn't have to buy a new phone. I've had cricket for 3 years now and this is one of the reasons. Absolutely incredible people!!