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December 2023 by James Brink
In general FedEx used to have a great service, packages always on time, etc. This location is particularly consistent with poor service over the last couple years in that they don’t seem to care to be there or help, more or less a drop box for packages pre labeled. There are better options on Hilton Head
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December 2023 by David H.
FedEx has made it difficult for working people like me to ship from a remote location. My company has an account and in the past I would write the account number on the multi-page shipping label which FedEx turns into a printed label with a bar/QR code. Now they don't work with paper. I can't print my own label. Label printing is only done by my company HQ. Locally there are many shipping stores and drop off locations, but none who will print my label for me. Fortunately this location situated adjacent to the Hilton Head Airport will provide shipping material and print the label. It took me less than 5 minutes to get everything done.
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August 2023 by mary cammarota
Worst customer service. Trying to return something using a FedEx created label. They didn't know what to do to help.
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July 2023 by Rusty Shacklefjord
I see a bunch of 1 stars but that’s the opposite of my experience! I’m usps only but a vendor sent me something valuable through FedEx. Of course it was late lol, but I went to the store to ask what the deal was Bc my item required a signature, the lady was super nice and called the driver, found out where he was for me and sure enough 30 minutes later he was there. Don’t call just drive over. They’re more than happy to help
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May 2023 by Austin R.
How has FedEx not shut this location down? Terrible reviews. It's got dismal hours. And when you show up there's usually a sticky note on the door with some lame excuse for not being open during published business hours.
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May 2023 by Richard Moniuszko
Staff was very friendly and helpful, but they were closed until 1 pm due to staffing shortages, then closed until 2:30 for lunch. Sign of the times.
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March 2023 by Greg LaFlame
They don't accept FEDEX ground deliveries. No mention of this on their website! They should have a "bold" note there stating not to send Fedex Ground shipments. Totally stupid!
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February 2023 by Sherry Johnson
Good service. Congenial staff.
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January 2023 by Cars Cigars Scotch N Watches
This location does not accept FEDEX Ground shipping. Yet, FEDEX internal system does not designate them as an air ship location only. I am currently undergoing a nightmare because of this location. I would avoid this place like the plague.
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November 2022 by Tony Gallo
Thanks for letting me use your tape!
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October 2022 by Ronnie Leonard
Epson sent me prepaid FedEx shipping label to make it easy for me and FedEx . Was informed by the associate that their system does not work with the QR code that pulls the label up to be print. Ask the associate could I pulled the label up and they print it , again was informed they do not print labels??? Unreal. , they just don’t give a dammed !
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September 2022 by Sarah nez
My order was left outside on a bench at Beach and Tennis Resort, never delivered, its the third time this had occurred and it could have been stolen. Walmart Wed Aug 31 5:00 pm Order # 200010229611995
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July 2022 by rex hunter
Sad and pathetic. Sign said they were open, they were not. No local phone number. Call center located outside of the continental US. I'll never use FedEx again.
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July 2022 by Carnie Colliver
Horrible service ... my priority overnight package has been sitting in your facility waiting to be delivered for 4 days! Express ... not... fex ex not again
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July 2022 by Lisa hickey
Obviously they don't understand when someone pays extra for "Overnight shipping that it actually means "OVERNIGHT". My tracking said it would be here by noon today. Took the morning off from work... waited and waited. 12:05 it said "By End of Day".... now it says Monday. Interesting, it has been sitting at the Center on Hunter Road since 9:35 this morning. HORRIBLE