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February 2024 by secret person
Happy Valentine’s Day. Sure wish I had received the flowers my husband ordered from you! 6:46 pm..no flowers. No one answers the phone. My husband is devastated…
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January 2024 by Bill Nattrass
Beautiful bouquet for wedding anniverssry. Very helpful service! Close by on Hilton Head.
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December 2023 by Katie Gerald
As a resident of HHI for 20+ years, I am a little embarrassed by Flowers by Sue. I placed a $$$ order a few days ago and the arrangement looked like something I could thrown together at the last minute. At first, I was offered a full refund and a replacement by the gentleman who answered my call (props to him!) but then one of the girls (who overheard him) chimed in and wanted me to send a pic, etc. I was then offered JUST a replacement (which I didn't want to be disappointed for the 2nd time) Bottom line, if the customer is not happy, make it right! Ps go somewhere else!
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November 2023 by Katie Greenwell
As a resident of HHI for 20+ years, I am a little embarrassed by Flowers by Sue. I placed a $$$ order a few days ago and the arrangement looked like something I could thrown together at the last minute. At first, I was offered a full refund and a replacement by the gentleman who answered my call (props to him!) but then one of the girls (who overheard him) chimed in and wanted me to send a pic, etc. I was then offered JUST a replacement (which I didn't want to be disappointed for the 2nd time) Bottom line, if the customer is not happy, make it right! Ps go somewhere else!
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November 2023 by Pam Nuccio
Received an arrangement on Friday, dead by Sunday afternoon.I posted this poor review, the next day the shop reached out to me to apologize and offered to do anything to make it right.I immediately received a beautiful, very fresh arrangement.I very much appreciate the effort and will look forward to using their services. Thank you
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October 2023 by Pam N.
Try another florist... terrible! They should be ashamed. Flowers were not only not fresh but dying.
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September 2023 by Kelsy G.
I loved the beautiful bouquet I received from Flowers by Sue - classy and artistically arranged with love and care! Thanks so much for making my birthday special! A++++
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September 2023 by Melissa Kaylor
Had flowers sent to our Aunt. She loved them! She said it was the most beautiful arrangement she ever received!
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August 2023 by Steve Collum
I ordered online. The flowers were delivered the next day but with the wrong vase. They drove back with 2 different vases to choose from. They went above and beyond my expectations. Exceptional flowers, Exceptional customer service. Highly recommend!!!
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August 2023 by Amy Neugebauer
Flowers by Sue did a fabulous job creating and delivering a beautiful arrangement to my sister in the hospital. My sister loved them as did all of the hospital staff and visitors. Thank you for a wonderful job!!
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July 2023 by Eileen Moore
We were advised by designer at Flower s By Sue to do a standing spray for my sister’s Memorial Service yesterday. We were all very disappointed, the flowers were sparse and looked very tired. This has always been our go to florist but we have been told it is now under new management. We will not return.
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July 2023 by Leslie Wooten
Flowers by Sue made a bouquet and boutonniere for our wedding day and they turned out beautiful. I didn’t ask for any specific flowers just a general look, and they put together a wonderful bouquet that received lots of compliments! Priced well too. Thank you for your help on our wedding day!
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July 2023 by Suzanne Turton
Very disappointed in the flower arrangement sent 7/6/23. They are quality flowers, but got $96 (flowers and delivery), I expected a lot more than was delivered.
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July 2023 by Marilyn Gammarino
My son's Mother's Day bouquet arrived MONDAY evening at 8PM. By Wednesday morning the yellow mums were wilted, by Friday morning the red chrysanthemums were dying. I sent a photo to notify FBSue and have gotten no response. This is the third bouquet I have received that has died with in days of receiving. Grocery store flowers last longer.I was contacted and sent new flowers which were gorgeous. Wish I had not had so many bad experiences and had received these first!
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June 2023 by Sally O.
JODI, EMILY, JUDY, ANDREA and BRENT were fantastic at this beautiful flower shop. Would definitely come again!
