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February 2024 by Steve Hoeckele
Joe Hudson's did a great job repairing my Audi A5, which had a badly scratched rear bumper. They did the work quickly and well. I recommend them.
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January 2024 by marcia hunter
Everything about this company was excellent. We highly recommend them. The work was done before we expected and the office staff were so nice and put us at ease.
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January 2024 by thomas murphy
Could not have been an easier process with great customer service and quality workmanship.
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January 2024 by Pablo Sanchez
Disappointed about the customer service lady working today was very rude and not help full at all??
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January 2024 by jean clark
Great service! Kept me up to date on all progress and even finished 2 weeks before scheduled time. Everyone was extremely polite, friendly and willing to answer any questions I had. Car repair and paint job is beautiful. Couldn’t be in better hands with this company
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January 2024 by Andy Couch
Disappointing, bad experience start to finish: Poor communication, disorganized, unresponsive, 5 weeks to repair my car due to continued failures to order parts. When I arrived with my car (1.5 hour roundtrip) as scheduled they tried to turn me away because they have not yet ordered parts. When they called to say it was ready to pick up, they had not completed all of the work. Then when they said it was finally ready, did not answer the phone when I called back to schedule a pickup, so I went ahead and drove to their shop but they were closed by 3:30 PM -despite stated hours to 5 PM! Frustration and a waste of many hours of my time due to poor/no communication by Joe Hudson's.
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January 2024 by Irene Watson
The process was simple. Customer service was great. Vehicle looks good.
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January 2024 by Frank Mcsween
Great People do great things. I trust them with my car.
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January 2024 by Diane Hopper
Attention to detail, very helpful, got my car done in 4 days as opposed to 2 weeks. Nice work. Very happy
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January 2024 by Donald Nontelle
Hudson's kept me aware of the delays/progress for replacing my front bumper. The first two came damaged, but the third one turned out great, and their tech painted it like new. My van looks new again.
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November 2023 by K E George
I am happy with the service I received at Joe Hudson's Collision Center on Hilton Head Island. I was given great customer service from start to finish. The repair tracking system that is used there sends notifications via text letting you know the status of your vehicle. I was quite impressed with that. I highly recommend Joe Hudson's Collision Center to anyone needing collision repair.
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November 2023 by Marcia Grant
Never, and I mean never, take your car to these crooks. We took our classic, garage kept Z3 in for a minor hood dent and were told it was being kept inside. After 6 months of being told they were still looking for a hood, we went to pick it up frustrated. What we discovered was that they had left it in their salvage yard where the 26 yr old cloth top leaked and water was sitting in it amid mildew, mold, and rust. Check out the pictures. The first is how it looked the day we took it in showing the hood dent. The rest are of our now totalled car! Notice all the BMW emblems are missing. And surprise, they don't claim any responsibility!!Update: In spite of the Owner response saying someone would reach out to us they have not. The only response we have received is from the Insurance Co saying they are going to quit paying STORAGE on the vehicle to Joe Hudson's!Service: Body & Trim
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November 2023 by Clark Hummell
The repairs (from a minor traffic collision) were phenomenal! Paint looks great, all the scratches gone. They replaced the wheel & some suspension parts as well. My only issue is that for the 2 weeks they had my vehicle, rain must have gotten in, because mold was allowed to grow in the floorboards. The car now reeks. When I discovered the foul smell & the soaking wet rear passenger floorboard, I was told it must have arrived that way... After the staff tried every excuse they could think of to avoid taking responsibility, they actually had the audacity to claim that I ruined my own interior. I was very dissatisfied with how they handled the situation -- blaming me, then advising I leave the windows cracked and run the heat on full blast. Guess they only specialize in exteriors there... The shop manager actually seemed upset when he asked me "what should we do about it" & I responded by asking if they had anything to help dry the soaking wet floorboards. I ended up leaving when I realized they did not intend to accept responsibility for their negligence, the new damage, or at the very least offer to help resolve the situation. I will never use Joe Hudson again & I will be sharing my story with our regional car community. Very disappointing. Bumper looks great though...Services: Steering & suspension repair
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November 2023 by Charlie McCormack
Great experience. From estimate to early return of repaired vehicle, the crew at Joe Hudson's did an outstanding job. I couldn't be more pleased with all aspects of the work they did.Services: Painting
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November 2023 by Jeff Reynallt
If you need repairs done on your vehicle, this is the place to go. Outstanding experience from start to finish..customer service to completion. Thank You!Services: Painting
