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December 2023 by John D.
Washed my wife's car there. I prefer TidleWave where I wash my car. Much cleaner and much drier with covered vacuums stations.
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November 2023 by Richard Nemeth
I am from out of town, Cleveland, Ohio to be exact. I was so pleasantly surprised at the ease of using my membership from home at this wash. The people at the front end of the wash were so helpful. What’s unusual these days, in my opinion, is to be greeted with big wide smiles, and a happy attitude. The wash itself, was very thorough. My car was filthy from the trip down here from Cleveland and it came out spotless. The vacuum and window cleaning area was completely stocked with towels and window cleaner, and the vacuums operated perfectly and with a lot of suction.I would like to say thank you to everyone for their help and kind nature. Best regards, Rick Nemeth
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November 2023 by Traveler Critic
Very polite and informative staff. Clean and professional. The dry and vacuum area is perfect. It's self serve which I appreciate. Definitely recommend.
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November 2023 by Todd T.
Little disappointed. I have a membership with them. They automatically charge me each month. They recently raised their price which I am ok with, but they did not tell any of their members. To me that's shady business. If you don't want to tell current members then just charge new rate for all new members. If u want old members to pay new rate, then you should have alerted them.
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October 2023 by Kathy R.
All car wash broken Takes quarters but doesn't workIt's a scam the gun is missing or broken
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September 2023 by Elizabeth B.
Would give negative stars if possible. I went through the car wash one time and have been charged a monthly fee since then, despite only having used the car wash one time. Attempts to cancel and refund me have so far been unsuccessful. These guys are crooks, do not go here.
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September 2023 by Lindsay
If I could leave ZERO star review I would. We were on vacation last week and we went through the car wash. I asked the employee to wash my mirrors extra good and he got so close with the power washer that it blew the paint off my brand new 2022 Jeep Wagoneer. They took our information to submit a claim to get our car mirror fixed and they DENIED it. DENIED IT!! So now I have to pay out of pocket to get my car fixed for an issue they caused. I understand it may have been an accident on their end but now I have to live with that accident because they wont fix it. 10/10 do not recommend. Shame on them for not fixing this, I am extremely disappointed.
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August 2023 by Lindsay Myers
If I could leave ZERO star review I would. We were on vacation last week and we went through the car wash. I asked the employee to wash my mirrors extra good and he got so close with the power washer that it blew the paint off my brand new 2022 Jeep Wagoneer. They took our information to submit a claim to get our car mirror fixed and they DENIED it. DENIED IT!! So now I have to pay out of pocket to get my car fixed for an issue they caused. I understand it may have been an accident on their end but now I have to live with that accident because they wont fix it. 10/10 do not recommend. Shame on them for not fixing this, I am extremely disappointed.
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August 2023 by Mark Cisson
Zips car wash does a great job! The staff at the Hilton Head location is great thanks to Mia, Reggie and Steve. Keep up the great job!
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July 2023 by James K.
Great place to spruce up the car before heading back home. Quick and easy, plenty of space to vacuum and clean the interior as well.
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July 2023 by Alicia Lyn S.
Never will I ever go here or to any zip car wash!! Going through the wash my valve stem whatever you call it snapped off! The manager helped me and one of the guys changed my tire, but the company says they are not responsible!! $16 dollar wash turned into $150! Ever again
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June 2023 by Robert C.
Dont waste your money. There are much better car washes out there. I joined the club membership and the first few months were fine as they had just accuired the previous car wash. At first there was a person who would have a brush and soapy water and they would get the back of the car but that soon stopped and the back of my car never would get the dirt off of it. I brought it to the attantion of one of the attendants and they said "Thats just the way the wash works and nothing they could do about it" I asked if i could go through the wash again and was told no, i could go only once a day. Also the electronic monitor that reads the sticker on your window stoped working and i would have to sit at the pay entrance every time and wait for an attendant to try and fix. This issue was never resolved. I decided to cancell my club membership and was given the hard sales pitch to stay. I was told that if i stayed they would give me 3 months of washes for $10, so i gave them another chance. However, a few days later they charged me $32. I called (waited on hold for a very long time) I was told they were sorry and would refund my money right away. After a few weeks of not seeing a refund, i had to call again and this time i told them i was done and that i just wanted to cancel my club membership. This time they did give me a refund but about two weeks later i noticed they charged my card $32 again. Now i have to call again and spend my time asking to please cancel my subcription and give me a refund AGAIN. Their car wash always has somthing broken and not working. This place really needs to shut down and there customer service sucks.
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June 2023 by Jorge Hernandez
Very nice and friendly. Free towels AND vacuum use… can’t get better than that. Woman was very helpful as well and super super nice. Car looks crispy clean.
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June 2023 by Ryan Trenary
Love ZIPS car wash. Quick and easy drive through line. Great way to keep your investment clean and looking brand new everyday.
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June 2023 by Matthew Doebler
Once, this place was the BEST place to GET your car washed. You could sit in their lounge or outside at their picnic tables while THEY cleaned your car. Now, there are NO employees. If you want it vacuumed, you do it. If you want it dried, you do it. And the price is no lower than when they were doing it for you. So I would look elsewhere before going back here.
