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December 2023 by Chris S
Beautiful location. Love the overlooking of the beach. Grounds are the best with some really nice outdoor sitting and lounge areas with fire pits.Food & drinks: Nice little bar on site. Good selection of drinks and good service.
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December 2023 by Lindsey Popiolek Perkins
My husband and I traveled here for a company trip, and it was a phenomenal experience. The onsite food is amazing—I never felt the need to venture out of the resort and the market place has anything you might want for a quick meal or snack. The staff throughout the resort were so friendly and nice too.My massage at the spa was one of the best experiences I’ve had at a spa while traveling. They added on a scalp massage and my hair has never felt so amazing. I wish I had caught the name of my massage therapist so I could give her a shoutout. She was amazing.Andy bartended two of our events (one happy hour and one dinner) and he was the absolute best each time. He is so kind and friendly! Anytime he saw someone approach the bar he knew exactly what they previously ordered and had it ready. Outstanding service.I got coffee and breakfast at the Market each morning, and Rhona was always there with a smile on her face. She is so sweet.Definitely recommend staying here and we’ll definitely be back!
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November 2023 by Allison Hanson
The Omni Resort is in a great location and has very nice amenities. Close to lots of other things going on in Hilton Head. We loved the adult pool! The staff was very nice and accommodating.However, the guest rooms are in need of a major renovation. They are extremely dated and smell very musty/moldy. The AC didn’t seem to work well. Everything felt very damp and sticky. My husbands allergies and asthma would kick in as soon as we walked in the room. I’d suggest finding another resort to stay at until the rooms are renovated.
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November 2023 by Asha Orr Mayfield
I stayed at the Omni this past weekend with my husband to celebrate our 11th Anniversary. Our experience from the moment we arrived was AMAZING! We are looking forward to going back next October or sooner. There are a few I would like to recognize for their stellar customer service. Gavin at XO Sports Bar(Thanks for the Anniversary treat), Shaniel at Buoy Bar (those drinks!!!!), Chili at Prime for stepping out of her role to tend to us while we dined, Tecora at Buoy, and Clint who shuttled us to our dinner reservation. There are many others but you took the cake!!! Hopefully we will see you again during our next visit.The property was beautiful and relaxing. Rooms were comfortable with a great view. If I had one suggestion it would be to install dehumidifiers in the rooms. If there was one and I missed it, please disregard. I look forward to visiting again!
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November 2023 by Alexis Zeigler
One of the best resorts I have ever stayed at!!! ALL the staff that I encountered during my visit were amazing. Check in was quick and the gentleman at front desk was more than accommodating - he upgraded my room without me even asking. Rooms were clean & the cleaning staff was beyond kind every time we would see them in the hallways. The pools/ hot tubs were fantastic, food onsite was great and the waiter we had at the Buoy Bar (I think his name was Michael) was AMAZING!! Wonderful location and lots to do at the resort and near the property. Will 100% be back!
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November 2023 by Rebecca L.
We've never been to HH before and now we can't wait to go back...and we'll stay at this resort. Super easy check-in. The staff took our bags to our room as soon as it was ready. We hung out in the lobby and enjoyed the flavored water and fresh fruit while they prepared our room. They have 3 pools (family, general, and adult). The family/kids pool was not so good. It was right next to the splash pad but the pool was just a sudden drop, nothing easing in. However, we loved the general pool since it was a gradient in and the kids loved it! There was also shade IN the pool from the umbrellas! There's also beach access from the hotel so you can chose to use the pool or beach. The chairs and umbrellas on the beach need to be rented for a fee. The staff was super helpful. We woke up at 3 am since our sound machine stopped working and thankfully, after rushing down to the lobby, they were able to find a charging wire for us to use for the remainder of our stay. The gym was very clean and had a refrigerator full of water for consumption. Lots of parking available.
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October 2023 by MK J.
Good location and wonderful views (trees and ocean). Parking was easy! It is nice but not luxurious on inside or anything. The staff members are great and really care about your experience (at least valet and dining). Could briefly hear loud people outside at pool so used white noise app. It's mostly QUIET though (pool closes at 10), and you can always report noise issues. Great having a small kitchen area and couch (and balcony). Awesome sheets. A little musty in rooms- not bad. Would recommend dehumidifier. I would recommend this hotel for beachgoers, but if you're looking for luxury, go to the Montage.
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October 2023 by JoanMB145
Gave a 5 as overall score cause the noise of the construction was awful. Our stay was 4 days and it went on all day every day we were there. I understand that renovations are a necessity but when I was booking this trip no where on your website did it say there was going to be construction. When we were checking in was the first I heard that there would be construction going on. Hindsight I would have requested a room looking over the parking lot. Then on our last night (Thursday) at 10:00pm they were cleaning the vent hood on the roof of the Buoy Bar with a power washer This was directly in front of our room(478). The one bright spot to our trip was Michael at the Buoy Bar. He is phenomenal! And your $35 resort fee per day...what is that for? We have been coming to this particular resort since it was built and called Mariners Inn. After this stay I will seriously consider staying at another resort in Hilton Head
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October 2023 by Norma Applebee
The Omni Hilton head was above and beyond what we expected for our honeymoon. We arrived to our room and they had surprised us with chocolate covered strawberries and champagne as well as a super sweet handwritten card. All week the staff greeted us by name and were all so incredibly wonderful. Never seen such happy employees. The room was super large and they’re currently even updating them to be better than they already are. The pool service was spectacular especially Michael!! He was AMAZING! From breakfast to dinner at HH prime we loved it all! Beds were super comfy and they gave us an amazing room with views of the sunrise from our balcony! We will be coming back in the future!!
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October 2023 by JL2z
Very beautiful resort. Natural Landscaping enhanced the pool areas. The Staff was friendly and helpful. The Rooms were updated nicely with upscale decor. The beds were comfy. Lots of on-site activities. The beach access is very easy to find.
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October 2023 by sam penick
I went to Las Vegas for a conference last year and stayed at the Ceasars Palace. It was garbage compared to the Omni. The service was great, the food was amazing and on the level of fine dining. And the amenities for the rooms were far better than any iv ever been to. Simple dishes? Yes. Mini fridge? Yes. Microwave? Yes. TOASTER? Yes. KUEREG WITH FREE PODS?? Yup.
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October 2023 by Carly Shaw
Beautiful Suite with a gorgeous view. Good food available on-site for lunch and dinner. Bikes available, chairs and umbrellas available from hotel for you to set up (or from lifeguards that will set them up for you). Beautiful and short walk to the beach. Kid-friendly bar as well as adult bar available around the pool area. Food available at pool area as well. Hotel is dog-friendly which was a huge plus for us. Overall a great experience.
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October 2023 by O8969BIheatherw
Hotel and grounds are beautiful. Downfall is if you want to relax on the balcony or by the pool in the evening, be prepared for obnoxiously loud music. Not relaxing at all. Paying premium prices for an oceanfront room, should come with better amenities.
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October 2023 by jpalkewicz
A very well appointed hotel with plenty of pools, hot tubs and other amenities. The rooms were well maintained with comfortable mattresses. The beach access is very easy. Staff were friendly and helpful. We visited in early October, as such the facility was not very busy.
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October 2023 by Elaine Drenten
This is our favorite place to stay when we go to Hilton Head because the staff is always friendly and caring and it seems like everyone truly enjoys working there. The rooms are sparkling clean, they have free laundry facilities which is super convenient, three pools, one which is an adult heated pool that is amazing, a well equipped fitness room with free complimentary water bottles, great restaurants and shops right on site, and easy access to the beach! While we were there I ran into a problem with my car where a bumper shield came lose and two men on the security staff, Leo and Londo, were SO helpful in getting the shield secure enough so I could take it to the service shop. It was pitch dark outside and they were both under my car with their flashlights in the Omni parking lot helping me get it to a place so it would be safe to drive to get it fixed the following day. They went over and above the call of duty to help me with the situation and I can't thank them enough for that! We will definitely be back and would highly recommend this location to anyone visiting Hilton Head Island!