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April 2024 by Cathy B.
THIS IS THE WORST I MEAN THE WORST PETSMART EVER ! they clipped my dogs nails she was bleeding all over the place i hate this place so much everyone should be fired
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February 2024 by Tim Grooms
Prior to moving to Hilton Head, my boy Handsome Sammy had been groomed at the Bridgewater, NJ location. They were always great with him and provided quality service.While walking Handsome Sammy, he has a tendency to roll around in the grass and leaves, so what the hel*, let him roll and enjoy. A few days ago, it was performing his rolling technique, then started to burrow his head into the ground. Okay, enough and on we went. Arriving at the rental while awaiting close on place here, I noticed this terrible smell. Yep, Handsome Sammy and checked out the area he was rolling around in the day before, and it was where a dead animal and been laying. So, the smell on Handsome Sammy was rotting varmint.The groomers at Petsmart did a great job with his wash and nails. I thought it would take several visits during a couple of weeks time-frame to eliminate the smell, but took care of it the first time. Glad I continued with Petsmart and will return for more Grooming. And yes, we purchased many snacks prior to departing. Back soon.
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January 2024 by George Dudash
Decent.
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December 2023 by Joe Lockwood
Store was clean and stocked. Had what I wanted.
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November 2023 by Vicki Delmar
Had dog groomed! Great experience
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August 2023 by Cathy Phagan
Very nice supply of things nothing against this store particularly but all PetSmarts are kind of on the pricey side if you ask me as far as foods and harnesses and things like that but they usually have great things on the clearance aisle from time to time
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July 2023 by Melissa D.
After making appointments for both our golden retrievers and filing out all the medical questions including saying one of them had a hot spot , we were told that a bath would not be possible due to the hot spot!! Really?? Why didn't you tell me that in the first place. Waste of time
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July 2023 by Raiyvien
It's weird not seeing the red and blue logo due to HHIs standard, but the store offers everything the mainland stores offer and in the same price range. Other pet stores have higher prices on the Island.
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February 2023 by Charles Jacobs
Nice store, nicely laid out. The associates were all helpful and very friendly. We also found exactly what we had went there for, as well.
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February 2023 by Romi S.
The cut my dog, didn't tell me they did but when I was petting my dog at home she was in pain I take a closer look at her ears and her ears have a bunch of tiny cuts on them, didn't cut her hair like I wanted them too. Let's a bunch of knots of her hair but like bad impossible knots that only come off when you cut them. Terrible experience I thought everything was fine until I noticed the little things at home.
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November 2022 by S
I wish they would sell wildology dog food, however the staff were very helpful and I found my proplan sensitive stomach there.
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October 2022 by Marlar Stidem
I found so many great deals. The staff was very helpful. My dog is a border collie weiner dog mix so he is medium but has to get a large to fit his body length. They helped me to pick out the perfect harness.
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October 2022 by joe beauseigneur
Coupons from Petsmart help with the price. Always have what we need.
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September 2022 by Brittany Isom
This petsmart cares for their animals and all of them are well cared for and correctly. And Brandy is amazing and knows all correct info about all animals.
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September 2022 by Suzette Teel
Great with Katie in grooming and friendly attentive caring staff who are doing a great service for humans and our pets.
