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October 2023 by Elizabeth Norris
Came in today to look at a pair of shoes with my fiancé. There was a couple being helped by an employee in front of the shoes we were interested in looking at. We waited for 20 mins while the other customer tried on various shoes and complained about all of them, and the employee understood that we were trying to look shoes in that section. Instead of asking the customer’s wife if she would kindly move to the other side, the three of them went on a political tirade. At one point, the employee pulled her phone out to show the couple political posts while they laughed. Completely unprofessional, and we will not be returning. It’s a shame—I loved Phillips Shoes in Charleston and would often shop there growing up.
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May 2023 by Robert Coon
My wife bought 3 pair of Sandals today from Beth on HH Island. She was a SAINT!! Very patient, knowledgeable, and pleasant to work with. Her advice was invaluable.
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November 2022 by Laura B Hattersley, Editor
They have a very wide selection of shoes with those fashionable zippers on the side. I love mine, and so much easier than the traditional types. I want to get a pair for my mom, who has some difficulty getting her sneakers on and off.
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October 2022 by Herbert Quan
Excellent shoe store located in the Fresh Market Shoppes across from Palmetto Dunes - convenient from all parts of the island. The employees are extremely helpful and knowledgeable about the products and are happy to make recommendations tailored to your specific criteria. In fact, they are the most knowledgeable shoe experts I have come across. We have purchased several pairs of shoes from here and will be returning for all our shoe purchases in the future. Highly recommended.
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October 2022 by John Mauro
Had a good selection of inventory. But where very expensive.
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November 2021 by Paula Power
Full inventory of all the best brands, comfortable & stylish shoes for men & women.
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August 2021 by Amy Hooper
I was able to find hiking boots that fit my big foot.
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June 2021 by Anne Chetwynd
The people who work here have been so helpful in guiding us to find the right shoes for my husband. I won't buy anywhere else now.
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March 2021 by Nathan Rivera
Absolutely amazing experience! After going to palmetto running company down the street and having an awful experience, it was complete 180 at Phillips. Answered all of my questions, listened to my needs and even quick shipped my shoe in from their Charleston store for free. Super nice staff. 10/10!
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March 2021 by Gail Tomassini
Good selection and service
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February 2021 by Dennis Weiss
Good selection, good service, and very reasonable return policy. A little on the pricey side, but this is one place you get what you pay for.
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February 2020 by Jen Jewah
Great staff
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January 2020 by Elissa H
The employees (3) were very busy discussing where one or more of them were going to be going for their birthday celebration than attending to the customers.
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August 2019 by William O'Day
I had a pair of Merrill shoes that were too narrow and hurt my feet. Mary took care of the problem by exchanging them for another pair in a larger size. Saved the day!
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April 2019 by Becky Williams
This store has so many of the better quality shoes with expert, helpful staff members. If you're like me and have problem feet this is the right place. Expensive shoes, but your feet will thank you.
