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February 2024 by Hillary Darby (Hillary Darby)
I would rate my experience 10 stars if I could give extra! I watched Shani for a few minutes while I was in line. She was kind, positive and truly a joy to everyone. Thank you Shani for spreading sunshine! Excellent customer service! What a Blessing!
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January 2024 by charles grant
Very hold heavy set guy was very dismissive and rude. Will be calling corporate. Disgusting how they treat black people.
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October 2023 by Jillian Burton
Skip/Charles is doing passports! The worst person ever. I have met some awful people but he takes the cake. Rude, disrespectful, and down right unkind. I am sure there is a reason he is so unhappy but it’s a choice we all make daily. He makes a choice to make others feel the way he does. Terrible. Never going to this post office again. I am sure he will be happy.
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July 2023 by Sue L.
One of the worst post offices ever. Reviews don't make a difference. They are unpleasant and unhelpful. Good luck calling them too. Don't pick up
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October 2022 by heather brown
UPDATE- I got my new passport in 2 weeks!! Have it in hand. I paid expedited and was told 4-6 weeks.!!! Insanely amazing.I live in Los Angeles and was visiting HH, needed a passport expedited and appts. in CA were weeks away. Made my appt. at this PO to save me time. I was waited on by Skip, I saw the reviews ahead of time (was a bit nervous). He was FANTASTIC! I had pre filled everything to on printed forms per gov’t website to make it easy (not accepted), he walked me through it and was super helpful. The experience was quick, straight forward and easy. Thank you Skip! You are absolutely not deserving of the feedback. Maybe you like the tough reputation- and don’t want to burst that for you. I thought you were awesome. Thank you!
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October 2022 by Joseph Enright
Called post office receipt see if they a lot of useless automated information couldn’t talk to a real person.
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August 2022 by Kate Farrow
Poor Skip. He sounds terrible ? I give him 5 stars cuz I don’t want him going Postal.
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May 2022 by HOUSE OF STRUT
I made an Passport appointment and was greeted by Skip, a Post Office attendant with the NASTIEST attitude, unwilling to help me in any way and guide me on my passport renewal. I hope Skip learns how to be kind to customers, perhaps he should retire. I will never walk into this post office again.
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April 2022 by Sarah nez
I wondered why the reviews were so negative as I never had a problem until I went to get my passport renewed. The woman representative who does passports is demeaning and unhelpful. It's unnecessary and unprofessional. Please find a different replacement or help her with her poor attitude, as she is a representative of the United States Postal Service, to have some dignity and pride.
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January 2022 by Tonya Grove
The older male employee (I believe his name was Skip) that waited on me was rude! He acted completely put out to wait on me and when he had to give me change for my purchase he was even more so. If you are that unhappy with your job either move on or at least keep it to yourself!!
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December 2020 by Larry Reardon
Never had a bad experience at this location. Staff is friendly and helpful.
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October 2020 by Skip Jacobsen
Every Monday our delivery is either not delivered or 3 hours late.
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August 2020 by Don Williamson
A complete waste of government money. Can anyone come up with a good reason we subsidize places like this that offer ZERO customer support other than a robot on a phone? I'd be willing to bet if you actually had to compete with other businesses instead of just sticking your hands out at the end of each year, you'd probably have a decent system. But no , I can't even call in to correct the address on a package you CLAIM is undeliverable because of an error in the address BECAUSE ALL I'M ALLOWED TO TALK TO IS A ROBOT.
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January 2020 by Diane Turner
Our postal carrier is absolutely the best. The service is impeccable. #1 appreciate you all more than you could ever imagine. Thanks from the Tanglewood area.
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January 2020 by Matthew Jonesy
Tired of getting a delivery date set in my tracking and packages coming 2 or 3 days late
