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October 2022 by Becky B.
The Walgreens Pharmacy, at Palmetto Bay Road on Hilton Head Island, was horrible! The pharmacist was, short, rude, arrogant, and unprofessional. My husband asked if the pharmacy had received a script from a well known hospital in the Midwest. The pharmacist at Walgreens, quickly said that no script had been received. My husband was actually speaking with the hospital employee who sent that script, on speaker phone, who stated the script had been sent at 3:58 and Walgreens confirmed receiving the script at 3:59. The pharmacist overheard this conversation and suddenly his attitude changed, he found the script. In the end, the pharmacist failed to give my husband's prescription drug insurance card back at the end of the transaction. We called the next day, the pharmacy reluctantly acknowledged they had the card, and would send it immediately. One week later, it still hasn't arrived. This Walgreens Pharmacy at Palmetto Bay Road, makes quick statements without checking facts. It was frustrating for my husband who is a cancer patient and needed an important drug immediately.
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July 2022 by sean a.
Really the pharmacy is closed!! This is foundation of Walgreens, not tee shirts, toys and food/drinks. Update your google account!!!!! Out of state vacationer
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July 2022 by David T.
This is the worst Walgreens I've ever visited. Walked in to no employees in the front of the store they were all in the back room, and then gave me an attitude when I asked if I could get some help. I also was there to take a passport photo and was not greeted at all by Tammy, the lady taking the photo and she was quite unfriendly. I ended up not being able to get my photo because she had mad an error on the system, she then threw her hands up and told me she could not help me. Do not waste your time going to this location
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April 2022 by Lindsay C.
Joshua was excellent and helped me find everything I needed! He had beautiful eyes and a great smile. He actually left the register and helped me find a lemon juice in aisle 11. Thank you for having an excellent employee here to help find what we needed!
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October 2021 by Evan G.
This Walgreens location on Palmetto Bay Road on Hilton Head Island is a well managed Walgreens that has everything that you need in one convenient stop. I like that they have more beach items here and the selection they have available. The staff here is very friendly and efficient.
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January 2021 by Lynn L.
This review is regarding the pharmacy only. This indeed is the most annoying Walgreens Pharmacy staff I have ever encountered. My husband and I made 3 trips to this Walgreens for flu and Prevnar vaccines. Each time we were given some excuse by the pharmacist -- I don't have time come back later, the other Walgreen's pharmacy is down and we are handling all of their prescriptions so I don't have time and I am the only one here right now can you come back in a couple of hours. After our third trip, we drove to Harris Teeter Pharmacy and received all of our vaccinations immediately. Yesterday, I tried to buy Claritin-D 24 (which you have to buy from behind the counter) and pharmacist said we can't sell any sudafed products right now; come back later. Really???? I have never seen a company who will continue to keep these pharmacists on staff with the attitudes of these people. I had just given all my pharmacy business over to Walgreens. Evidently, I made a huge mistake.
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October 2020 by Andrew S.
Very frustrating experience, given false information regarding a prescription then put on hold for 25 minutes when trying to verify. Unprofessional staff and pharmacist.
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July 2020 by Carli C.
The pharmacist is terrible, rude and doesn't fulfill prescriptions in time. Waste of time! Go to another Walgreens where they have much better customer service!
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November 2019 by Bruce K.
Quick stop for some over-the-counter stuff. This Walgreens is clean and well organized. It is the classic Walgreens formula that is the same everywhere. Cosmetics, greeting cards, snacks, drinks and of course, a full-service pharmacy. Now that Thanksgiving is past, the seasonal section is all about Christmas. Red and green. Presents and such. I'm sure that it turns over to Valentine's Day, Easter and the like. [Review 12399 overall, 2186 of 2019.]
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October 2019 by Meredith B.
The worst Walgreens I have ever encountered!! It took me a over a week until I had to cancel because I was leaving to get a transferred Rx picked up. I was without medication for several days, between speaking to the rude non responsive tech who then transferred me to the pharmacist who hung up on me. The lack of professionalism and attempt at accommodating patients is unbelievable.
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August 2019 by Robert S.
This is the most annoying Walgreens in the world!! The pharmacist has no bedside manner and uses 1 or 2 words to answer most questions. It's obvious she hates her job, but somebody should tell her to cheer up or get out. The rest of the employees are zombies with no expression or kind words. Or any words for that matter. I give them 0 stars and a strong " needs improvement!"
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August 2019 by Karma Gouin
Pharmacy manager Melissa Ireland is the rudest person in a customer service position i have ever encountered!! Horrible to be in a position where you have to be depended on by the sick and have so much negativity. She should not have the position she is in!
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August 2019 by J. L. S.
Sadly, this is probably the least friendly place on the island. So unexpected for healthcare professionals. Being located in a vacation spot, you would think that they are accustomed to helping people get prescriptions that were left behind, but they really made me feel like it was a hassle.
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July 2019 by Aaron J.
Absolutely horrible!! I dropped off a script at 9:30 AM and was told it would be ready in the afternoon. When I did not get the notification that it was ready as I was told I would, I went back at 3:00 PM. As I was wanting in line I witnessed the staff being rude on the phone to another customers tell them "They was preaching to the wrong choir". When it was my turn, I was told they were just to busy to fill my script and I should go someplace else. This is information that should have been told to me at 9:30 in the morning. They were beyond rude!!! Their action cost me a whole day of a script of antibiotic that I had run out on. I did go to Walmart and they filled my script within 20 minutes with a smile. Walgreens 11 Palmetto Bay Hilton Head Island, SC
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May 2019 by Kristi D.
Horrible pharmacy service. Made an appt for a flu shot online. Come in and wait 30 minutes before they tell me they don't honor appointments, even after I showed them my Appointment confirmation email from Walgreens. . The pharmacist was rude and not accommodating. Worst service experience ever. Why advertise for online appointments for anything if you don't honor them. Will go to Main St medical from now on and will take all my pharmacy business elsewhere and encourage others to do th Also, the techs are slower than slow. Picking up scrips that are already filled takes FOREVER.