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February 2024 by J Hendo
Pharmacist was horrible to my aunt and made her cry. Told her he didn't have time for her and she shouldn't bother coming back because he wasn't going to fill her meds.
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December 2023 by 6ftbeauty
Friendly and helpful.
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October 2023 by Lindsay Weston
Terrible pharmacy. The staff were extremely rude and unprofessional. Avoid this pharmacy at all costs.
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October 2023 by Sharon Cooper
This place is going down the tubes! No script ready also you get message ready it isn’t then you have to wait! Today no pharmacists
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August 2023 by April Holman
I am visiting HHI on vacation. I pre paid for my prescription through express pay. The cashier told me it hadn’t been paid so I gave them my HSA card. I was double charged for the Rx and when I called to have it fixed they told me I had to come back in for the refund. The cashier wouldn’t listen to me when I told her four times I had already paid for the Rx. Horrible customer service all around: highly do NOT recommend this Walgreens.
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December 2022 by zoomkyle19
I live in the Midwest where our Walgreens and Pharmacy in high population areas are top notch we go to Hilton Head island every year and this is our go to Walgreens and Pharmacy when we are in the area. I wasn’t expecting it to be as great as the locations back home but it is absolutely GREAT and might even be better than the ones back home. The pharmacy went above and beyond for us multiple times without hesitation even ordering things they wouldn’t normally carry and getting it to us in less than 24hours. We were extremely great full. They even remember us and we remember them. That small town feel. You gotta love that. Excellent location. This will be our SC pharmacy for many years.
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November 2022 by Karen Wilson
Walgreens called to tell me my prescription for nitroglycerin was ready on Friday night. My husband went to pick it up Saturday. He gets to the store and is told the pharmacy is closed on weekends. A person whom he believed was the manager, told him to go to the nearest location, about 6 miles, that was open. In the meantime I called that store and learned that their pharmacy was also closed. That manager suggested another store about 12 miles away. According to the phone message, the nearest open pharmacy is in Savannah Ga! Fortunately I still have some nitro tablets. But I was unable to get the nitro spray, which my Dr feels will be more effective, quickly. It’s time to find a new pharmacy.
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October 2022 by Becky B.
The Walgreens Pharmacy, at Palmetto Bay Road on Hilton Head Island, was horrible! The pharmacist was, short, rude, arrogant, and unprofessional. My husband asked if the pharmacy had received a script from a well known hospital in the Midwest. The pharmacist at Walgreens, quickly said that no script had been received. My husband was actually speaking with the hospital employee who sent that script, on speaker phone, who stated the script had been sent at 3:58 and Walgreens confirmed receiving the script at 3:59. The pharmacist overheard this conversation and suddenly his attitude changed, he found the script. In the end, the pharmacist failed to give my husband's prescription drug insurance card back at the end of the transaction. We called the next day, the pharmacy reluctantly acknowledged they had the card, and would send it immediately. One week later, it still hasn't arrived. This Walgreens Pharmacy at Palmetto Bay Road, makes quick statements without checking facts. It was frustrating for my husband who is a cancer patient and needed an important drug immediately.
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October 2022 by Caroline
Absolutely horrible experience here with the pharmacy. I needed to have a prescription transferred to another pharmacy and the other pharmacy was not able to get in touch with them. I tried to call and get in touch with them, waiting on hold for over an hour three days in a row. When I finally got in touch, they told me to have my pharmacy call them and tried to hang up, and when I said mine couldn't get in touch they essentially said they had other calls waiting. They were incredibly rude, and after waiting on hold for HOURS I would have appreciated them giving me more than a minute as I got rushed off the phone. Horrific system, I now have not had my medication for over a week that I need.
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October 2022 by Maxine S
Took 3 days and 3 visits to pick up and buy my pre-boxed prescription (straight off the shelf) that needed nothing other than simply to be rung up at the pharmacy register. (Professional Pharmacist did hand me my package with a thank you) Unbelievably rude and inept pharmacy workers/cashiers and always 30 minute wait no matter what. Long lines for retail checkout as well.
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July 2022 by sean a.
Really the pharmacy is closed!!This is foundation of Walgreens, not tee shirts, toys and food/drinks. Update your google account!!!!!Out of state vacationer
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July 2022 by David T.
This is the worst Walgreens I've ever visited. Walked in to no employees in the front of the store they were all in the back room, and then gave me an attitude when I asked if I could get some help. I also was there to take a passport photo and was not greeted at all by Tammy, the lady taking the photo and she was quite unfriendly. I ended up not being able to get my photo because she had mad an error on the system, she then threw her hands up and told me she could not help me. Do not waste your time going to this location
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July 2022 by Emily Falbe
On a longer vacation and needed to refill an important prescription. Phone service said it would be ready the next day at 10am. When I came they told me the pharmacy was closed until Monday...It's Friday. Seriously, Walgreens - ridiculous. You need to change your hours given and not tell people these things - especially when it's an important medication needing to be filled. Having to drive across the island cutting into my vacation time to attempt to try to get this filled.
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July 2022 by Matthew Foulk
The woman who was on register this morning (6/20) was amazing. She not only helped us find what we were looking for but also went out of her way to find a coupon for us. Possibly the best customer service I have ever experienced. If this woman is not already the manager, I would promote her in an instant.
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July 2022 by Jenna
Absolutely the worst customer service at a pharmacy EVER! I will be finding out the pharmacist name that didn't help us with our daughters prescription and then refused to transfer the prescription over to CVS.