June 2022
After contacting the company and sharing my concerns, they followed up with me and made things right and stated they were working at improving the ordering issues.
March 2022
Ordered a bare root rose in the winter, and a month later (also in the winter, before orders closed) received an email declaring that the order had been canceled. No explanation, and no instructions on how to get a refund. Very dissatisfied. My family has ordered from Wayside Gardens for two generations. No longer.
July 2021
Customer service is not existent! Ordered 4 plants and 2 have died already.I have been trying to get in touch with someone for almost 2 months via email, FB messenger, and google. There has been minimal communication with me. I will not be ordering from this site again
