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October 2023 by Rob Nehrbas
Al Bliton Ford serviced my vehicle in record time. Their customer service is beyond comparison. They were the only dealership in the area able to get my service done in time for a road trip for my daughter’s wedding. Highly recommended!
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September 2023 by Donnie Billings
Great service department. On time and very skilled technicians.
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August 2023 by Robert Stewart
Have never dealt with this level of incompetence at a service shop, especially at a franchise dealership. Had our truck for almost 7 months, then we come to pick it up, and the whole service department is on lunch and had to wait almost an hour for someone to help. Not sure how or why Ford would want to be associated with this business.
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July 2023 by Jenah Tbaba
Everyone in the shop was very nice and helpful. Got my car done within a day! Very quick.
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July 2023 by Luke & Hannah Nassar
We were traveling up to DC with family and were unable to get in with our local ford dealership for an oil change before we left. We called this Ford Dealership and they got us in last minute as we were driving up. Everyone was so kind, friendly and fast! We we’re back on the road within 30 minutes. This is the best Ford Experience we have ever had! 5 stars across the board for these guys!
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July 2023 by Jenah B
Everyone in the shop was very nice and helpful. Got my car done within a day! Very quick.
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July 2023 by Allie Brett
these guys are the best!!! my sister and I were on a road trip from Florida to Pennsylvania, halfway through our trip we had car troubles and LUCKY for us, they were the closest ford. talk about southern hospitality!!!! in the service department every employee, from the parts dept, the mechanics, every one! mike at the desk took such great care of us such a nice guy. even met the owner every one was amazing and made sure us two girls (who had no clue what they were doing when it came to cars, in the middle of their road trip) were ok! we made it home safe guys!!! highly recommend this Ford. if we ever move to SC, I know where I’m buying my next car!!!! :-)
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June 2023 by David Cooper
Salesman, Mike super nice guy, worked a deal over the phone, during the signing he gave me a rebate that I wasn’t aware of. To my surprise was in and out of Dealership with 45 minutes.
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May 2023 by Stacey Folsom
We were coming home from a trip with 5 hours to go when the DEF fault sensor came on in our truck. In the middle of no where SC. We called Al Bilton Ford to see if they could help. They said yes but it would be the next day. They offered to get us to the next town where there was a hotel. When we got there, they took our truck in right away. Had it fix within an hour! They really helped us out!
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February 2023 by IS
Amazing team at Holly Hill, AL Bilton Ford, I'm never disappointed
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August 2022 by Timothy Reed
I had to have service on my 2012 Ford F150. I contacted some other dealerships in our local area one dealership never returned my phone call the second dealership said they were backed up by 3 weeks. I also called Firestone and they were unable to assist me. So I reached out to the service department at Al Bilton Ford. And they set up a service appointment that was convenient for me and I drove from Charleston South Carolina up here to Holly Hill. They located the problem and a reasonable time and fixed it. Great service in a timely manner.
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June 2022 by Kenneth Wadford
Worst service department I have ever seen. Ripped my 65 year old mother off for over $1200 and kept the vehicle for a month. Caused more problems than they solved which was zero. Had to take to another shop to get repaired. Worst experience ever dealing with service department.
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May 2022 by Zae Brown
If I could rate this place a zero I would. I went there to get a alignment and they messed it up pretty bad. I got the alignment thinking I wouldn’t have to keep buying tires. Still ended up buying tires. If you are thinking about going here please don’t save your money.
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November 2021 by calvin robinson
I was awarded a car that company had no reason to tow but somehow they stole my engine out of my car talk stuff an say ppl steal stuff all the time..when they got up gates an camera..they guy in the toe department is the owner an he think his color matters but I talk to the AG these chop shop going get closed down
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October 2021 by Doris Young
Excellent service department. Thanks to Mr. Hinnant and service Technician Jason. You all are the best!
