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November 2023 by Crystal F
Dr. Ash was very knowledgeable and kind.
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October 2023 by Regina Green
I went in as a walk in, with high BP, chest pain, lightheaded, floaters my eyes, whooshing in my ears, and they let me sit there for over an hour and never seen me ,my pain was getting worse and I told the lady at the counter I'm going to the Emergency Rm,and all she can say ok, I will never go there again and I had to drive 25 mins,praying that I don't pass out while driving, this is not a good place
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August 2023 by Crystal Moore
This is got to be the stupidest doctor office I have ever been to. The needle box’s were overflowing and needles were hanging out. The pediatric side has obgyn tables in it there is no changing station. It has now been three weeks trying to get the child in hand transferred to an actual place that cares and they won’t send the transfer over and refused to give the parent a copy of the child’s records. This place does not need to be in business at all. They won’t answer the phone. Didn’t have all the shots the child was due for in office again.
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June 2023 by Judy Roberts
This doctor's office is not up to my standards anymore when you have the NP telling you what to do when it comes to your health and not informing you the patient. I have been waiting on an appointment with the Dr of the office since February 13th, 2023 and still haven't seen this Dr yet . The office keeps giving me appointments and rescheduling them .
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April 2023 by Maycaa Boo
Great customer service, friendly staff and lovely stickers were given out. Highly recommended.
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April 2023 by Julie Smith
Amazing staff from check in to check out! Exceptional staff!! Can't say it enough.
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September 2021 by Karlyssa
1: My son was seen once a month, every month for six months, starting when he was just 11 months old due to asthma related conditions (wheezing, coughing, and congestion). The pediatrician essentially refused to send a referral to an allergist, citing that children under age five wouldn’t receive an asthma diagnosis. Ok, fine. But can you treat my child’s symptoms, please? The doctor did not even want to write a prescription for albuterol (for his breathing treatments). And when they did, they wrote it for one tiny box of it.2: The wait times are unimaginably long (20-30mins in the waiting room, 20-30 between height/weight and doctor coming in, another 20-30 if vaccines are necessary) making appointments often run over 2 hours for a simple well child visit, longer if your child is sick.3: The staff at the front desk are often rude, impatient, and sometimes seemingly incompetent, or worse, a combination of all three.4: After an appointment fiasco. I made an appointment for my wheezing child, again. Came to said appointment, no pediatrician there that day - said they (front desk staff) “got mixed up”. Ok, let’s make another appointment then. They inadvertently canceled another appointment for another day, again a “mix up”.Instead of scheduling a third appointment, I simply had my children’s records sent to another provider. When my wheezing child was seen by their new doctor, he was referred to an allergist immediately without my asking. Allergist has confirmed that he does in fact have asthma, a terrible case of it, especially for a two year old.Please protect your kids and take them elsewhere.
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December 2020 by Wendy Simmons
Staff is polite and friendly. Unfortunately, it takes several days to get a prescription refilled. I would suggest calling a week after you get the prescription filled for the next time. Takes a very long time. Be prepared. If you are running low start calling. Speak to a live nurse as no one calls you to let you know if you request for a refill was ever ok'd. I am on day 4 without my meds. They have been called everyday and pharmacy has faxed request and still nothing.
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May 2020 by Jessica Savage
Absolutely Love this Practice! I’ve been a patient here for almost four years. I love how Welcoming the staff is at the front desk and how prompt and consistent they are on every visit! My Doctors are very professional and educated when it comes to my health care! I will recommend this office to anyone in this area!
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May 2020 by kwan scott
I love this office. The staff are so very friendly and professional. My children are not afraid to visit them for their well child checks. I can call at anytime and always reach someone right away. Any question or concerns I may have are always dealt with expeditiously.
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May 2020 by Monique Taylor
I have had a great experience with this experience from the front to the back. Ashlie, the nurse, is amazing and very helpful. Alex, the guy in the front, is very helpful and always looks out when he can. I love this practice.
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May 2020 by Vanessa Brown
My experience at the Hopkins Family. Clinic has always been good. The staff especially Alex is very helpful and friendly. My doctor is kind and very knowledgeable. The nurses are always sweet and friendly
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May 2020 by Jbj P
My experience with office has been Great. I had no issue transferring medical records or scheduling a new patient appointment. The front desk clerk Alex is always smiling and professional. Jennifer is always going out her way to help. Although I miss doctor Cantave, doctor Michael is very thorough and knowledgeable.
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May 2020 by Asley Myers
I’m a patient at Hopkins family practice and I must say I feel like they are my family. The guy at the front is always professional and knows his work. The clinical staff always makes me feel comfortable and I would definitely refer lsomeone here.
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May 2020 by Nicole Spivey
Dr. Ash is really great. She listens and actually pays attention to what you say. All the staff are extremely nice and are very helpful. I'd recommend this office to anyone!
