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November 2023 by Aaron Butler
If the hours read “open” why are they always closed???? Cars outside but nobody answers door!!! Terrible customer service
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November 2023 by Crystal Worley
So I just went to the store to grab a soda. I walked back to use the restroom and some of your containers that come from MacLaine (I use to work for a convenience store) were blocking the entry way to them so I moved them. I go to the door and opened it because it wasn't locked. Someone whom I know now is the manager was in there using it. She came out and said the bathroom is closed. She said you see those, you moved them didn't you? I said well yes I did so I could get the bathroom. She then said it's closed. I don't have an issue with that. However, what I have a problem with is how can it be closed if she was using it? Very rude and unprofessional reaction because she didn't lock the door and I walked in on her. If customers aren't allowed to use the restroom don't have them!!!
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November 2023 by Smwhereat4am
How is this store still open? The lady that works there literally says it’s a shift change any time you walk in and that they can’t make any sales, terrible customer service
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October 2023 by Dru McCormick
I've tried to stop at this 7-11 a few times since we moved to this area and it's been closed every time, during the day. Right now it's Saturday, 9/30/23, at 5:34 PM and they are closed?
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October 2023 by James Bennett
Very bad customer service will not recommend it to nobody.Customer service was very bad
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September 2023 by Vik S
I purchased something from self and was labeled and guy at counter ran at different price, when I asked , he went back and turned the label and was rude and trending. I instead to talk to manager but no one was there. Horrible and wrost service ever , looks fraud labeling on drinks .guy at counter was threatening the customers .
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July 2023 by Bhakta Katuwal
Very poor customer service and very and location for customer service. They dont want to give slurpee on 7-11 day.
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May 2023 by Billy Jordan
"I had a terrible experience at this gas station. The employee working there, Tanya Ske, was extremely rude and disrespectful towards me. She even gave me the middle finger and called her manager using her own phone, which was completely unprofessional.When I spoke to the manager, Nikki, about what happened, the employee started demanding her phone back and called the Sheriff on me. This all happened inside the store, where I was simply trying to make a purchase.I never raised my voice or said anything disrespectful to the employee, yet she treated me so poorly. It's clear that customer service is not important to this gas station, and I would never want someone like Tanya working at my business.I was told not to come back to the store, even though I only made a small purchase of $1.69. It's unacceptable to treat customers this way, and I would caution anyone looking for a gas station to avoid this one at all costs.Overall, my experience at this gas station was terrible and I wouldn't want anyone else to have to endure the kind of treatment I received."
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March 2023 by David
The one guy that works here isn't very friendly; and always Reeks like pot. ?
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February 2023 by sean S
This is the worst gas station that I've ever been to. Every time I go there to refill my propane tank they say they Don't have a key or that they are empty even though I can see the blue tabs covering the tanks in the cage. This is by far the worst rand company not gas station company that I have ever seen in my life. Whoever the owner is needs to take control of their company and hire people that actually know what they're doing. Three people were sitting there doing nothing. You have the best location in the area yet. You always seem to be the least full gas station out of anyone that I've ever seen and well never be using you again
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January 2023 by Josh Miller
Very nice and clean store
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October 2022 by Kelly Hartley
The carwash at this location significantly damaged my car. I've tried contacting the manager/owner 20times over 3 days. Noone answers. I called 711 corporate and was told I'd recieve a call. That was two days ago. I have not. Im still working on this issue. Do not use this carwash.
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June 2022 by April Brewer
This location on Charlotte hwy has been very disappointing lately and this morning My husband went here at 4am to get coffee and a couple other things there was 2 employees in the store and the door was locked even though it states online open 24 hours and says open online when my husband knocked on the door the one employee just waved his hand Infront of his throat like the cut off motion and ignored him but then both employees kept staring at him, I feel if this is a regular thing then they really need to change the hours on the website, also they could have been like sorry we aren't open or told him when they will be opened.... Oh well we took our business up the road to QT!!!
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April 2022 by Cynthia Martinez
Just got off work at 4:00…. Stop by here because I want coffee. Go in and the guy is sitting down behind the counter on his phone…No greeting..No problem. Just want coffee…Guess what….no coffee…only cold brew. Ok…let me just add some creamer and I will heat it up. Add creamer…and no stirrers to mix it…Guy still hasn’t budged!!!! I pour some out and Swish it around and head to the counter..Dude still sitting there on his phone…Felt like just leaving it there and walking out!!!! I didn’t though!!! After about 2minutes he decides to get up and charge me for the coffee..No words spoken at all!!!!! Don’t think working with the public is dudes strong point!!!!! Won’t be stopping here again!!!
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April 2022 by Jowell Gardner
The manager there is racist. I was looking for something and I was told I kept walking around in circles and it seemed suspicious. I live in the neighborhood and I will not return. More diversity training needs to happen in that location