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November 2023 by Aura Bell
I am so very impressed with the customer service, knowledge and help by the staff.Mishael & Joshua help me find the perfect camper and has gone above and beyond to make sure everything is in order before it's even off the lot!Highly recommend!!Update 1: went for my walk through today, Stan was incredibly knowledgeable and took his time to explain everything thoroughly so I understood and was comfortable with everything. Really went out of his way to make sure that everything will be in tip top shape before delivery!
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November 2023 by Ashley Wright
We just purchased our very first camper today. Josh was absolutely amazing in helping us pick the perfect one. Josh was with us from the very start to the finish. He took his time with us and answered all our questions. The whole staff was very friendly offered us drinks and even food. I highly recommend Optimum RV to anyone looking to buy a camper.
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November 2023 by Matthew Stronczek
Dewayne was a great salesman. After a couple of questions about needs and wants we were out on the yard looking at campers. Dewayne was not pushy at all, he showed us the same camper multiple times without any complaints he took us to the same two campers to compare and when we finally chose one the process to obtain financing was quick and easy, the paperwork only took about an hour and we were on our way. Dewayne did not treat us like a customer he treated us like family.
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October 2023 by Lindsey
We recently purchased a camper from here and it was a great experience! We liked one on marketplace which connected us with Daniel and he was attentive from the beginning to end. If you go, I strongly recommend him as your rep!
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October 2023 by David Toy
Stopped by to look at 5th wheel campers was greeted by Daniel as we walked to the office. He was very pleasant, knowledgeable, and outgoing. Listened to what we were looking to for in a camper. We went through many units and found the one we were looking for. The process of the purchase went effortlessly. The entire staff was very pleasant. I would recommend Optimum RV to anyone looking to get into RVing.
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October 2023 by Debbie S.
Don't trust anyone. One call to this motorhome that was advertised on the web said $13.000 1984 pace arrow H27 with a MALIBU CA in window. But Optimum RV sales man I got SWORE it WAS on HIS LOT. He even gave us directions KNOWING what he's doing.I told him $4000 down and $1000 to 1500 to pay it off. No financing our credit score not high enough. He also knew this was all the money we had and planned to drive it back to Ventura, CA and live in it. The last with Michel Martin was giving me the address and I called Dave Orr and he was nice. The no listed was a 619 area code but Dave texted & emailed me from 941 FL area code.! 619 is San Diego, CA !Michel gave me the address to look at it:9600 Ashville HwyInman, SCOptimum RVHe called with 864 area code from Florida.He said he'd call me back and gave it out the door for just $4000 and going to hold it AND still expects us to go to Spartanburg/Inman, SCto pick it up. When questioned he was positive he had this RV. Pace Arrow H27 on this lot.It's over 2000 miles just one way to get there.He knew EVERYTHING and he just wanted me and my husband to buy from Optimum RVs across the entire country. Why? He knew we had only $4000 getting to him would have cost us both almost $1000 and we'd only have $3000 left because I planned on paying for it and picking it up on Dec 3. He's holding it till Nov 3rd for us ?? Why he wanted us to do this scheme is Unbelievable to me. My research didn't take long. They work together in FLORIDA, by:Popsales.comHeadquartersPop RVs & Yachts7400 US Highway 441Ocala, FL352-622-2886619-786-0377 San Diego, CA Dave Orr941-202-5092 texted and emailed me back initially. But I'm giving you all the numbers.The Motorhome is at the owners house in Malibu. CA. What these people do to others,Pop RV & Optimum RV locations are connected that's a fact. They work together. They don't care nothing. Their all in Florida. Hiding behind a phone with the rest of their liars.Optimum RV Michel Martin SC864-201-1707 x 5024Pop RV & Yahts, Dave Orr original listing Malibu, CAPopsells.com864-201-1707 Florida864-365-6821941-202-5092619-786-0377 San Diego, CA original call737-204-8206 Austin, TX Pop RVsGo somewhere else you guys cuse this is bad and really wrong. Unbelievable we almost sent this Michel Martin is BAD, Presenting Optimum Sales. No problem with Dave Orr with getting an inspection 1st or did he hang up on me. I asked by message and text...What's going on. Are they sitting next to each other. Said he didn't know what I was talking about. His side is Pop RVs & Yahts. Where my guess Florida.Good luck. It was close for us to loose the very little we saved knowing this 1984 was a piece of junk but we're homeless and just wanted to have something while we saved for a house.Stay clear. Hope I helped some of you with all your reading. We're not buying anything now.
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October 2023 by Laura Frasier
Got my Beautiful motorhome at Optimum RV the salesman I had was Greg Castle he found exactly what I wanted at a great deal I've never had or driven one so Stan my teacher taught me to do everything on my motorhome, and Howard was great he made sure everything was perfect. Mr. Shirley took care of my tags and got me a great warranty . All of these guys were AWESOME ? And Joshua for teaching me how to drive it. Thank you guy for excellent service.
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September 2023 by Douglas S.
Great customer service and Jonathan Sexton was awsome and showed us plenty of opinions
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September 2023 by christina hongach
The team at Optimum RV Spartanburg took excellent care of us during our purchase. Kenny was a fantastic and a very patient sales agent. He was very communicative during the process of finding the perfect fit for our family and getting everything prepared for pickup day. Ed in finance helped us achieve making this a reality for our family and worked with us to get a great deal and feel safe in our purchase. Stan really went beyond for us answering every question we had and making sure we felt comfortable during our PDI and made sure we were able to get every detail looked into, addressed, and ultimately driving out of there feeling confident. The entire staff at Optimum RV Spartanburg was always friendly and helpful. Thanks again! Photo proof of Stan being just as excited as our kids on pickup day ?
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September 2023 by Ray E
Great experience dealing with Optimum RV!!! It was so easy to put a deal together with them without any pressure. I appreciate Daniel,Gabe and Ed for making all this happen. Can’t say enough about them!!!Thanks
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September 2023 by Jessica Gibbs
Wonderful experience from the very beginning! James took the time and showed patience with all of our questions. We are new RV owners and just picked it up today! Thank you all very much!!!!
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August 2023 by Hannah A.
Purchased our fifth wheel 7/2022 last year . Several things have been wrong since purchasing. Took it camping this past april and the ac went out . Took it in to be fixed early may . Called to get updates , no answer , no phone call back . My father in law went down to pick up his new camper that he had just bought and the manager said our camper was ready to be picked up , they called couple days later and said the ac wasn't even touched waiting on parts . Called again talked with different person and they said they were finishing up paperwork to be sent to warranty. Glad we didn't spent the 2 hrs to drive down for nothing . Went to the dealership to pick a couple things up from our camper since it was taking forever, walked inside , the freezer drawer had about 4 inches of water inside , glad it didn't leak into the floor , tire was completely flat. Meanwhile both managers sales and service talked to me ensured to get a phone call within a week to get an update on the status of the ac parts and give an estimate on fixing our water since they said it wasn't going to covered . We are going on 2 weeks with no call back , don't surprise me . wasted our whole summer not being able to camp . Don't waste your time buying from these people !!!
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August 2023 by Beth Lamb
This RV dealership is the real deal! Over the last decade, we have owned RVs from other dealers, and Optimum RV is hands-down, the best! Shout outs to our sales person, Kennedy, office, gals, Wanda and Mandy, Service guys, Shane, Russell, Tommy( more skillful service guys but we did not get their names), and GM Lawrence. Exceptional customer service and dedication in the work they do. Check them out if you’re considering a new or used RV.
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August 2023 by Angela Jacques
Had the best experience here.staff was wonderful. Stan did our walk through on new camper and was amazing they made sure we knew everything about this camper inside and out. If your looking to buy camper I would highly recommend this place. Inventory is amazing thanks to Stan and Dewayne and everyone who made this experience Wonderful and easy
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August 2023 by Michele H.
Steer clear, is my recommendation. Unless you do not mind being manipulated and bullied when you do not do what they want, which is to allow them to rip you off.My experience was at the Spartanburg, SC dealership. Steven is the name of sales person that which I had the unfortunate experience. He said he was a Spartanburg Police Detective. Not a very prudent disclosure given his manipulative, bullying type of behaviors.I was interested in selling my toy hauler. Steven made me a ridiculous offer for the unit and then he refused to provide me with a written estimate. Further, he expected me to sign the title over with nothing more than a verbal that, "the check will be there in 7-10 business days". When I questioned this nonsense, he became agitated and insisted that that is how dealerships conduct business. Ridiculous.When I made the decision that I would give it away to someone of my choosing before selling it to them, they would not allow the church organization to pick the unit up at the dealership. Pillars of the community.The general Manager, Gabriel, simply avoided me. It is my experience that the higher ups know what is going on and have no intention of improving or changing their bully style customer service tactics.That was my experience the end of July 2023
