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November 2023 by Katelin Rucker
Vehicle was towed here provided by insurance company one month ago. Understanding parts are sometimes on back order. Not the issue. Was told vehicle was ready for pick up, was unable to pick due to being out of town which they knew about. 5 days go by, contact business to inform on the way to pick up and was told was still not ready had to made adjustments to dash since it was replaced. On day of pick up dash still has nicks in it and glass in air vents. Was it replaced? Who knows.Cherry on top subwoofer audio system was stollen out of vehicle while in the hands of this “business” and was only handed a case number to give to the Irmo police department. Was informed this has happened to over 20 vehicles under their care. Not a business owner or anything but that’s something that the owner of the vehicle should be informed of.Word of advice due to our situation, just go somewhere else.
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September 2023 by Ahmed Farhan
Screw this place, they schedule me for an 8 am estimate appointment and when I arrive right on time they open late, and I wait on their system to update, and finally when all done say the next estimators coming by 9:30. Then when I asked if we could schedule at the other location and rather than doing the RIGHT thing and on their end calling and trying to get me in BECAUSE MY TIME HAS BEEN WASTED they promptly go YOU CAN CALL THEM YOURSELF YOUUUUUD HAVE TO SCHEDULE ON YOUR OWN We have NOO control over them, (not like y’all are both the same company or anything) - PATHETIC!
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June 2023 by Amanda Lindsay
I had an excellent experience with this team of folks. Vehicle repair and bodywork is not a quick task. Anyone that believes it is should spend several weeks in the shoes of those making the repairs.They were timely, friendly, and kept me up to date on where my truck was in the process. This gave me a sense of relief to know when I would get my truck back. I even got it back a couple of days ahead of schedule.I would never wish anyone’s vehicle to get damaged in an accident, but if yours does, I would take it here for repair.
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April 2023 by william Mccartney
DO NOT TAKE YOUR VEHICLE HERE!!! Took me a week and a half just get my truck into service. Once I got truck into service I’ve been given the run around. No one can tell me why or what is taking so long. After a week and a half I was told it would be ready by end of week. Once Friday came I was told another part (grill) needed to be ordered. The next week (Tuesday) I was told Grill is in and will be ready shortly. Called today (Friday) and still not ready, but again no one knows why. Lady at desk said my technician was off today but she would call me back at 1 to tell me what was going on.. Of course she did not call back and no one has answered the phone since I spoke to lady this AM. 3 weeks since my Truck has been in shop. Insurance covers 30$ a day and 500$ total for rental car. Currently fitting bill for rental car because Gerber can not put a grill on? Unprofessional, untimely, poor communication. Could not be less satisfied with their service.
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December 2022 by Billy M.
True professionals at this location. They got me in for an estimate and got the repairs done to my car quickly. Jody and his staff handled my repair with care and completed my repairs quicker than I expected. Will definitely recommend this location to my friends and family for their repair needs. Would definitely bring back my car here for any future repairs
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November 2022 by Michelle Baughman
They did a great job with the repair on our car. I was happy to get it back on time.
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October 2022 by James Smith
Not only did they handle my truck body repair, the cleaned and detailed it. Excellent service!Services: Body & Trim
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August 2022 by Tom Griffin
Awful experience with this facility! They had our car for 3 months as they could not source the parts that were needed for the repairs. If I had not found the parts myself the car would still be sitting there.Service: Body & Trim
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May 2022 by Blade
good people good job they work with insurance but do not expect fast service their way backed up like everyone else so dont complain
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January 2022 by jeffery lawson
Good claim adjuster, took longer than expected to get vehicle back, different electrical problems when I got vehicle back hard to answer and return calls excellent body work done thanks for your services!!
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September 2021 by Travis Watson
Took my car in for a damage door. Tried to charge $5000 for a damage door. Through insurance claim. When i recieved my car back it was pouring out coolant. They never should have touched anything under the hood. Will not recommend and will never use againService: Body & Trim
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August 2021 by Wray B.
It's been a few years since I had a door replaced and some paint redone after a collision with my neighbor. What used to be Jimmy Rivers Body & Paint still employs the same technicians. They do a very nice job, and I'm going to go back to them first before anyone else.
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August 2021 by Sami H.
Prompt and professional. Never had a body shop work that fast and keep you updated too!
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May 2021 by Cynthia Moreland
Their the only ones I will use if I need any work done on my car. Everyone is so nice
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January 2021 by Erin Miller
Brought my car in unexpectedly and was treated very nicely by one of the employees- told him I needed to go out of town the next day and he set my car up to make the drive safely so I can get it fixed when I arrive. Did not charge me... I'm a first-time customer and will certainly be back!
