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October 2024 by Yauna J.
Really would not recommend this place, it was stains on the floor and also was 2 to 3 roaches on the bed and walls. Also was a smell of smoke bathtub was thirty and staines on the wall also
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October 2024 by Stephanie Rose
Overall, this is a great property! I am truly enjoying my stay here. The rooms are clean and well-kept, with upgraded cabinets in the kitchen. The service is fast, helpful, and always available. The location is unbeatable; there are numerous restaurants and shopping options within a mile, so you only have to decide what you want to eat, and it’s right at your fingertips.
The best part is the friendly staff. Maintenance addresses issues immediately and prioritizes them. The entire team, including the general manager, front desk, maintenance, and housekeeping staff, is incredibly friendly.
The grounds of the property are also very nice for a walk, with benches to sit on and enjoy the sunset or sunrise. It’s a great place to relax and enjoy some outdoor time. I have genuinely enjoyed my stay here, and I look forward to coming back again!
Safety: I felt safe and slept like a baby.
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September 2024 by Curtis Garner
Nice big room, and it looks great. There were people loitering and drinking outside in the dark areas, and the roaches were all over the kitchen area, including inside the refrigerator. The microwave door had rusted, and underneath the sink looked so bad. The kitchen faucet was leaking water from the handle. The parking lot needs more lighting to feel safe and to deter people hanging out under the trees at night. All the elevators are out of order due to the storm.
Rooms: Big and nice, except for all the roaches. This place is overpriced.
Safety: People loitering outside under the trees in the dark. Everyone needs to take everything out of your vehicle. Didn't feel safe until inside the lobby.
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September 2024 by Terance Johnson
Don’t waste time making reservations your room will not be available room wasn’t up to par was charge more than told the reservation for the reservation customer service sucked made reservations, two days ahead of time and still couldn’t get the room that I wanted was charged more then what was told originally
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August 2024 by 1kTee Vee
Great location and great people. Need to rip up the carpet but other than that great place.
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August 2024 by Matthew Hensley
Great staff would recommend it
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August 2024 by Jorge López
Very good attention
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July 2024 by Danielle Collius
Worse hotel I’ve ever stayed in.
Hotel had a water leak a week before we arrived. No one informed us of this which could’ve given us the option to come or cancel.
We arrived late at night from traveling and they didn’t have enough rooms for our party of 30.
Half our party had to go to a different hotel.
The half that stayed had a horrible experience - roaches crawling on the walls and beds. No WIFI. No TV.
Warning: their breakfast is “Grab n Go”, nothing hot.
Staff didn’t care and acted like it wasn’t a big deal that our experience was horrible. Giant waste of money.
I went back and forth for a week with their GM and ended up with a $24 refund ??
Never again would I stay there. Such a terrible experience. Find a better hotel, there’s a lot in the area.
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July 2024 by Melissa Underwood
Rooms are dark, they use to be reasonably priced but not lately. Halls are dark
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July 2024 by Tori Gregg
Nice all around hotel was very clean from start to finish ! The staff that works there are very knowledgeable and friendly people!!! They make you feel like family when you stay here!!! They all work with you in every way don’t go there giving these nice pple a hard time they literally have their guest feel very welcomed . My room was so clean . They provide you with what they can if it’s to be provided by the hotel. Honestly can say they are the best !!!!
Rooms: The rooms are all around clean I know mines was
Nearby activities: There’s definitely activity places to have fun and enjoy with family
Walkability: It’s near a few places that you can eat from there is a hospital as well very close by
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July 2024 by Charlene H. Merriweather
I booked from 6/28-6/30/2024.
I checked in after 9pm.Once I got in my room my refrigerator was dirty and the room had roaches in it.The pulled out sofa bed was filthy stained all on it.
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July 2024 by Angie Russell
Building, front desk clerk and front lobby are nice. Once you get last the lobby, things go downhill. First off, was very hot and had a bad smell in the hallway. Our cards were troublesome to use (card read readers were finicky). Way too many attempts to open the door. First thing we did was to check the a/c. It's set to 60 degrees and cool. Nope, no where near that cool in there. I would guess it was closer to 78-80 degrees in there. Bed side of the room never did cool down. Couch was ripped and looked dirty, all kitchen cabinets and drawers were empty (did find a note to contact the front desk for items), no bedside lamps, no electric outlet near one side of bed (CPAP user). It seemed to be a "party hotel" with lots of local car tags. Handicap parking spots were coned off and the door nearest to them was unaccessible (no way to open from the outside).
The a/c problem and the ripped couch were brought to the front desk clerk's attention with no solution offered.
When I told family where we were staying, they were very concerned for our safety. Your hotel has earned a bad reputation in the area.
I understand these issues are not up to your standards, nor or they up to mine. I will be staying elsewhere in the future.
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June 2024 by michael Kolb
This hotel didn't have any security cameras other than the front desk. While my wife was at the pool with the kids, some foreigners (who did speak English) were videotaping and/or taking pictures of my two year old daughter. We ended up calling the police and cancelled our reservation due to concerns of complete strangers recording out children. Without our any security cameras it was just our word verses theirs. We didn't feel safe.
Safety: No security feature for clients safety, only the front desk.
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June 2024 by DJ Shad
Hey my name is Rashad and I had the best time staying at the extended stay the people was well respectful also the place was very clean and nice when I needed something they was quick to get it you can't go wrong with them thank again
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June 2024 by Denise Cabrera
The customer service was horrible , the person that’s supposed to be at the front doesn’t even stay up at the front . I was waiting for like 10 minutes to check in I kept saying hello and knocking on the counter and no one would come out then finally I called the front desk and someone popped out . I went out to SC for a party that’s why we got the hotel and comming back to the hotel from the party was the worst . At 1am standing outside the hotel with my son and sister . The doors completely locked , no one AGAIN at the from to answer . They have a phone system outside to contact inside to open the doors and no one would pick up . Worst stay ever!!!!! And dangerous
Safety: Not safe
