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January 2024 by Charles Riley
Had a simple question someone gave me a first citizen gift card I stopped by the bank to ask if I could trade it for cash I got there right at 830 when they opened. Went inside the lady who let me in wasn’t very pleasant and once I got inside the employees didn’t speak I felt like I was bothering them I will never bank there or return. Just a simple question that’s all
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May 2023 by Cheryl Hickman
I called ahead about getting small bills for a cancer fundraiser. I was told to use their ATM (pay their fee) and then they would help me. They refused to help, wasting my time & gas. I went to a competitor/national bank (WF) in Chapin where I was treated like a premiere customer, even given a free zippered pouch to use for the event. Never again at First Citizens; no more ATM fees from me!
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June 2022 by Jessica Love
The first and last time coming to the Irmo branch! Lilliana or Lillian was absolutely rude and impatient during my first visit here. Have been considering changing banks and taking my business elsewhere after this experience! The west Columbia branch has better customer service!
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May 2022 by Jess Love
The first and last time coming to the Irmo branch! Lilliana or Lillian was absolutely rude and impatient during my first visit here. Have been considering changing banks and taking my business elsewhere after this experience! The west Columbia branch has better customer service!
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May 2020 by Steve Scott
I have NEVER had a bad experience in this branch! They always are pleasant and helpful no matter what I need.
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February 2020 by D Walters
The staff was very helpful in helping me set up my new account and provided me answers to the questions about car loans.
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October 2019 by Liz Palmer
Tellers were not very friendly. Will drive to the Irmo location when possible. Always have a positive experience with my First Reliance account.
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April 2017 by Ben Sloan
Great bank. Works with you.
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December 2015 by Patrick Burns
Good bank. Friendly staff.