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October 2023 by A R
The very friendly staff made switching from fiber based Internet to home 5G short and simple. They were knowledgeable and enjoyed some good light hearted humor while I filled out the paperwork. To anyone looking to replace the only two fiber based ISPs in the Ballentine area give TMobile a look.
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September 2023 by Ansleigh Bostick
These two ladies can literally fix anything in less than two minutes and are always so helpful. Someone please put them in charge of Apple itself lol
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August 2023 by Erica Lake
Ellington was so helpful. We got a great deal on two phones and a new line and it was exactly what we needed. Nicole helped us get our new cases on our phones. They both had wonderful customer service and we will definitely go back to this T-Mobile store in the future.
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May 2023 by Yonis Sierra
I went into the irmo t mobile and the air was broken and it was so hott in there this is ridiculous no one should have to have to work like this or stay in this place with no air
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August 2022 by Christopher
This review is a few months belated, but I want to send my greatest appreciation to Ellington and Shakinah for their assistance in getting me set up with my Google Pixel 6. I explained to them that a cell phone repair company had permanently damaged the Google Pixel 4a I had paid them to fix. The two of these associates heard my story and understood my needs. They were able to set me up with the Pixel 6 right there on the spot without even having to turn in my old phone or making a down payment. Thank y'all so much for being my lifesavers and helping me maintain my routine!
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July 2022 by Xin Zhao
My husband wanted to pay in full for a Samsung galaxy s22 and they would not sell him at spot without buying a screen protector! They said otherwise they would have to mail it to us. I never heard of that in my life!
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February 2022 by Daniel Thayer
We had a great experience! Our salesperson was Shakirah and she did a fabulous job working out all the details to switch our service to T-Mobile. We would definitely use them again in the future!
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February 2022 by margie branham
My experience at the Irmo T-Mobile next to dollar tree was wonderful. Manager Nicole and all the staff was so welcoming and friendly. They were very professional and were not pushy trying to sell me what I didn’t need. Very pleasurable experience… will return?
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February 2022 by Stephanie Lynam
My husband and I switched from Verizon to T - Mobile hoping for a painless transition.. which is what we had! Nicole and Porche went above and beyond to help us. They were familiar with plans and billing and answered all of our questions. Thank you ladies ! Keep up the good work!
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February 2022 by Laura Mars
Horrible experience with a so call manager Robin, she had no clue what was going on, this is a 3rd party owned store so be careful how you handle your business here or with T mobile over all, not what they are cracked up to be.
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October 2021 by Kimberly R
I highly recommend this store. Great customer service from Dexter! He was very professional. He was a man of his word. He called me back and took care of my issue.
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June 2021 by Teresa Swink
My experience was wonderful. Jason was the so patient and explained everything. He helped me figure out what was best for me.
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June 2021 by Susan Bottorff
Jason is absolutely amazing!!!! Very helpful!!! He got me set up with a new iphone and switched over all of my information for me!!
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May 2021 by Heather Mann
Great service! The team went above and beyond to help me with a phone emergency last night. They stayed after the store closed to help me.
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April 2021 by Steven Smith
My wife and I came into the TMobile location in Irmo, SC and met Austin. He was most helpful and identified our needs and provided us with much needed direction. We had no experience with IPhone technology. Austin and John enlightened us. Austin understood our concerns and showed genuine helpfulness and guidance. I honestly had visited other carriers, but Austin made the difference for us. I had not considered TMobile, but Austin and John helped make the choice an easy one.
