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February 2024 by Frances Winburn
I try so so hard to like this place bc I love Tractor Supply in general. But this is the 3rd time I’ve been in here and the employees just don’t seem to care. This is the 2nd time I’ve asked where something is and the lady couldn’t find it right away and then just walked off while I was looking. Then when I asked where else I could look her response what “I don’t know. Maybe outside”. It was seed stater soil for heaven sakes. And it’s the end of February. It can’t be gone. But one will never know I guess. I left and went to Walmart.
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November 2023 by Julia Kneece Gregg
Friendly service.Very helpful .Great selection Best dog food prices Good sales Curb service
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October 2023 by Real I.
Worst customer service yesterday! I entered the store while two women were working in the front of the store. They did not acknowledge me. I proceeded to inquire about whether there were additional mums in the store, as the ones out front were half dead. I had to approach one of the ladies, as neither one of them acknowledged me upon my initial asking. I assumed they did not hear me at first, but after she started answering me upon my second inquiry, she continued to not give me eye contact. Ok, I still had not understood this behavior to be an expression of rudeness until checking out. The second lady came to wait on me without greeting or eye contact. She was also assisting a gentleman as he was leaving. The ladies actually said goodbye to him, but I had to tell them thank you prior to my leaving the store, and they still refused to give me eye contact, and said absolutely nothing to me as I walked out of the door. I then realized they were deliberately being rude to me. I have never seen these women before, as I don't shop in tractor supply often. I have shopped there in the past, but never have I been treated so rudely. While I am not 100% certain about the cause of their behavior, I am left feeling as though I was being racially discriminated against. I have experienced discrimination before, and this felt no different. These ladies need some additional training on how to be empathetic towards other races of people who may be a little darker than they are. There is absolutely no excuse for carrying out poor customer service to anyone, especially because you think less of their color of skin. While I found them a bit humorous, their behavior was still unacceptable. Everyone in the world should know how these women acted. If it wasn't for the kind gentleman in front of the store raising money for disadvantaged animals, I probably would have been angry upon walking into such rude individuals. Maybe they can learn some kindness from the dog and cat that greeted me at the door. Better yet, Tractor Supply may want to hire the dog and cat instead, as they acted more humanely than the supposed humans. Who were the animals, really? UPDATE: Tractor Supply corporate did reach out to me to inquire about my experience, and to apologize for the bad experience. I really appreciate this. I am a carefree, happy-go-lucky person who expect others to treat me as kindly as I treat them. When people are rude for no reason, it can be very discouraging. While I should not expect the best behavior out of others, I was raised to always be the best person I can be, to all people and to all living things. It is good to know Tractor Supply's management does not support bad customer service. I hope these ladies can learn to love everything about their job, primarily all customers whose shopping makes their job possible. I changed my star rating from 0 stars to three stars as I do not desire to discourage anyone from shopping at Tractor Supply. I shop where I want, when I want; and everyone should do the same. But good customer service goes a long way; and being nice to others is not only for the sake of the person you are being nice to, but it will also help to keep you genuinely happy and healthy.
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October 2023 by Christopher Baker
Tractor Supply no longer Carries any prescriptions so I ordered through there prescription store ( find out they are totally unrelated and can’t speak English!!!!!!) the idiots that I ordered Bravecto ( simple flea medicine) from at “ Tractor supply Rx” sent my order to an unknown address. I called them and got another person with poor English skills and all she did was give me an overnight delivery charge free. The med was supposed to already be here!! Then she offered a 25 credit on my next PRESCRIPTION ORDER!!! What??? First off I won’t be using these inept people again and secondly I’d have to wait for ny dog to need a prescription. So now I’m out of my $ and had to pay AGAIN without my refund back in my bank! DO NOT USE TRACTOR SUPPLY FOR PRESCRIPTIONS!!!!! Totally wasted my time and held up money! Plus good luck understanding them Vice versa when you call. I went to tractor supply for years and they are losing me and everyone I tell this sorry story to. I’m shocked at how bad they were compared to what I had been used to…. Chewy has all of the same scripts for less money… do yourself a favor and use them. Plus they waive delivery all the time anyway.
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September 2023 by David Batchelor
Good heavens, why do I love this place so much!? Maybe because I've been reading lots of books lately about farming and living off the land: (Little Britches, Grapes of Wrath, Little House on the Prairie, Anne of Green Gables, etc.) I walk in and feel like I'm connecting myself to my heritage. It's a great place.
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August 2023 by Eric Sampson
Friendly staff,and they always have what I need 90% of the time!
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July 2023 by Bradley Agrue
I had a great experience I was looking for a new weed eater and the manager Megan was very helpful getting me one with the exact specifics I needed and answered all little questions I had about it. She served me with a smile ☺️
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May 2023 by Tammy White
My husband and I absolutely love this store and today Cory made me love it even more. I was shopping for a product and found it on sale at Northern Tool. I called Tractor Supply and asked if they would price match and Cory said absolutely come on down. I was there within 10 minutes, paid for it, received $30 off with the price match and Cory carried it to my car while friendly Ms Sandy took my payment. I was in and out of there within about 7 minutes. Awesome store and awesome friendly employees. I can’t leave out Peyton and Mike too. Peyton originally took the call and handed over to Cory and when I got there not only was I greeted with Sandy’s smiling face Mike gladly called Cory up front for me. Great people!
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May 2023 by Tammy W.
My husband and I absolutely love this store and today Cory made me love it even more. I was shopping for a product and found it on sale at Northern Tool. I called Tractor Supply and asked if they would price match and Cory said absolutely come on down. I was there within 10 minutes, paid for it, received $30 off with the price match and Cory carried it to my car while friendly Ms Sandy took my payment. I was in and out of there within about 7 minutes. Awesome store and awesome friendly employees. I can't leave out Peyton and Mike too. Peyton originally took the call and handed over to Cory and when I got there not only was I greeted with Sandy's smiling face Mike gladly called Cory up front for me. Great people!
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May 2023 by Allison “Allie Kat” Johnson
I have always felt welcome when I do go there. The young blonde lady has always been beyond friendly to me and very helpful. The lady at the front is so sweet. I do not leave my home much and those two ladies make me feel that I'm not being judged when I do go out. I have so many critters and they have a lot of good deals as well.
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May 2023 by BLACKSCION
The store itself was fine, and the staff were nice. My issue came down to an item with a clearance tag on it for $2.30 or something, and then the item rang up at $39.99 at the register.I showed the associate where it was, and the tag had the exact item description and everything, and even had more of the item up there. And there was no other spot for the item.I ended up asking the associate if they could check in with the supervisor, and it turned out the supervisor wouldn't honor the tag price because she said it was an old clearance tag (there wasn't a date on it).I'm not Normally one to complain about these things, I've worked retail and I get how customers can be. But every retail store I have worked at would have taken care of the customer and fixed whatever their mistake was afterwards, instead of just ruining their entire (first time) shopping experience at the store.
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February 2023 by Megan S
There isn’t enough good things to say about the team at Irmo Tractor Supply. I’ve been a happy customer for years but today they all went above and beyond! I had a lot on my mind and left a cart full of needed pet supplies in my cart, in the parking lot. (It was a DAY.) I called in a panic when I realized what I had left and they not only went and found it, they put it back inside for me and I got nothing but understanding and compassion when I got back to pick up my purchases. Their smiling faces and understanding today was exactly what I needed. Thank you!
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February 2023 by Megan Shelton
There isn’t enough good things to say about the team at Irmo Tractor Supply. I’ve been a happy customer for years but today they all went above and beyond! I had a lot on my mind and left a cart full of needed pet supplies in my cart, in the parking lot. (It was a DAY.) I called in a panic when I realized what I had left and they not only went and found it, they put it back inside for me and I got nothing but understanding and compassion when I got back to pick up my purchases. Their smiling faces and understanding today was exactly what I needed. Thank you!
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February 2023 by Austin Hess
The staff is extremely helpful and friendly. I needed an item that was in the back and they assisted me quickly. Excellent customer service! Thank you!
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November 2022 by Howling Waters
Helpful staff. Always accessible. Great variety. You won't get stuck in No-man's Land here!