-
February 2024 by Joshua Burton
Great long term rental company.
-
November 2023 by Travis Wilburn
Stayed on Sand Dune Lane and loved it! Property was quite close to the beach, perfect for the kid, and Island Team as on top of their game, we needed absolutely nothing from them as they had it perfect from top to bottom. Many thanks!
-
September 2023 by A B.
What you see on the website and what you get are two **very different** things. I'll just let the photos tell the story. None of this is shown on the IR post for this particular property--especially not the sign that informs you an entire floor is off limits. (Not shown: family photos of homeowners all over the place, to make you feel like a squatter.)Ps: watch the business owner dig a deeper hole for themselves by accidentally acknowledging, in the response, that the listing photos are absolutely deceiving and by suggesting that guests zoom in on every light switch, door knob, and piece of furniture to "manage [their] expectations" (expectations hyped by the fact that they will pay a pretty penny for... this) and make sure half of the house is not off limits to them. Glorious!
-
September 2023 by Tammy Harris
Rented condo 4D Mariner’s Walk week of August 28th. Condo needs a deep cleaning. Floors in bathrooms and bedrooms were dirty and could see kids fingerprints on picture above couch in den. Loved the view from our porch and the pool was very nice.
-
September 2023 by Cathy Outlaw
We rented August 24-28. 2023. At the Sea Cabins 311A. The cabin was amazing. The view was spectacular.I have to say that everything was perfect even when the coffee pot stopped on the second day they had me a new one in an hour, plus the young man looked at the sliding door for us as he seen me struggling a little to close it.We are already looking ahead to stay next year. I do have one wish the parking passes I wish that you could get two or pay for an extra we did have to spend for parking.Thank you so much.Catherine and David Outlaw
-
August 2023 by Erik Grimestad
We had a great trip to Isle of Palms! The whole family loved it, the place we stayed off 28th Ave was a 2 story Duplex and was super nice, nothing crazy, but more than enough for our family of 5, and very reasonable. We were very happy and had a wonderful trip! The staff was great!
-
August 2023 by Aaron Kretzschmar
We stayed in a condo in Wild Dunes at Shipwatch. We had a great time and could not have been happier. The place was really nice and we all had a fantastic time. We've booked with Island Realty before and it's always been a good experience.We had an issue during the middle of our weeklong stay with a major water leak coming from another unit two floors above ours. This unit was not managed by Island Realty. The line coming into their water heater came apart and lots of water leaked into all the units below and into the parking area below.We called Island Realty and they were super responsive about getting it all cleaned up and taken care of. They had ServePro in there quickly, got all the water up and had some air movers in there to dry everything up. It wasn't ideal, but it did not stop us from enjoying our vacation.Issues will happen. It's about how those issues are taken care of. They impressed me with their response and did the best they could to make sure it didn't disrupt our vacation. I can only imagine how this situation could have gone if we had been staying in a VRBO or Airbnb.Thanks Island Realty! We will see you next summer!
-
June 2023 by Jake Rothschild
I just signed a lease for a condo represented by Island Realty. Matt Creedy, the person I worked with, is making it clear that great customer service is not dead but alive and well at this company. I am getting small town treatment and being made to not only feel welcome but appreciated. I can't recommend this company strongly enough.
-
April 2023 by West Weight Moving LLC
It was awesome doing business with you all. The moves we scheduled with your property manager was accurate and properly prepared and organized. Thank you for being a valuable asset and client for our business
-
March 2023 by Callie Chapman
Our family has faithfully used Island Realty on the Isle of Palms every single year for over 30 years. We have rented houses and condos. The last reservation we made with Island Realty was for a stay at the Sea Cabins and the trip was a gift to a family member. This was a 3-night stay that cost over $750. We are very familiar with the limited space in the Sea Cabins (as some summers we have rented as many as 4 of these units at a time for our family), but have always felt that the seaside balconies add just the right touch to keep things open and roomy feeling.During this last stay, without any prior knowledge, there was construction on the balcony during the entire trip. At one point a man was literally on the small balcony right outside of the sliding glass door of the condo.We were restricted from the balcony and in turn the ocean front amenity.We contacted Island Realty after the trip and first spoke to Cooper who was very polite and had us contact Daniel. Daniel never returned our call. We contacted Cooper again and he gave us Daniel’s email address. We again heard nothing from Daniel. Cooper then forwarded our email to Lynda Hodge. Lynda kindly replied to the email, but very obviously had not even taken the time to thoroughly read it as her reply contained inaccurate information reflecting this.It is so frustrating to know that there is no one who can be reached who actually values the loyal business of someone who has a very valid issue with the handlings of the establishment. I was not going to write a review until now as we consider our options for our summer vacation on the IOP. Sadly, we do not want to deal with Island Realty based on our last experience.The island is a small place with many visitors and I suppose those who work at Island Realty feel they do not have to pay attention to one family’s bad experience.
-
February 2023 by Katie Ferrell
Please do not do business with this company. I have a trip planned in April but my mom was just diagnosed with acute myeloid leukemia. I reached out to the company to see if we could cancel the trip and receive a refund. They told me they were sorry my mom was sick but they would not refund my money. After this conversation they canceled my booking. So, now I am out money and they canceled my booking so we wouldn’t even be able to take the trip if it were possible. For them it’s all about money. Please, give your money to a company that has a heart and doesn’t just see dollar signs. Life is so short.
-
January 2023 by Kristin Dodson
Stayed at 14 41st the week after Christmas. Plenty of towels for the 11 ppl we had staying with us. Unit was clean. Island realty was very responsive when we asked for extra toiletries/incidentals. Check-in with a lock box was easy, check out was a breeze.
-
December 2022 by Dave Clark
Imagine Thanksgiving dinner, great house with terrific ocean front view, 13 people and lots of food! Now imagine the refrigerator going out and what could happen from there. What did happen was excellent concierge service from Island Realty and a great holiday with family. I will always recommend Island Realty and a special thanks to Zack Stone.
-
December 2022 by Ben Pettit
DO NOT RENT THROUGH THESE PEOPLE. BUYER BEWARE!!!!Worst rental experience we've ever had and I've rented places all through out the SC coast for years. An entire week this past summer with no working air conditioning. We called the office daily, sometimes several times daily, and they refused to send out a real HVAC company to fix the issue. Instead they sent a handyman, because that's the only guy/company the homeowner would pay for. He had no tools, no way to check compressor levels. He wasn't an HVAC tech! He said he "couldn't find a problem". We said, "OK, but the AC doesn't work". So dude there is a problem! Literally the office responded by saying "we don't control which vendors are homeowners use". They thought they did their job because they brought us portable AC units, which didn't work. The front desk people were super weird when we checked in saying to each other "did they fix the problem over there" discretely, but not, because I could hear them. I didn't put it together until later that week that they knew the AC was broke but rented to us anyways!I would NEVER book through this company. Choose any other company.
-
October 2022 by Jacob Rabb
Our stay was during Hurricane Ian. We couldn't make it up there and they did not offer any kind of refund. They offered to move the dates, but that was unacceptable to us.
