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March 2024 by monique williams
My experience this week and for years has been unacceptable. The staff is rude and incompetent. If my health insurance didn’t have a contract with CVS and I had to use this pharmacy I wouldn’t. We had several issues with the insurance being rejected. I called our RX provider and they informed us, that the information was being keyed in wrong. When I spoke with the pharmacy employee, she said it still may not work and didn’t want to try. But, it did and then she said, they didn’t have all the medicine in stock anyway and we would have to wait until the next day. We asked if we could get what they had and she said no, we would have to get it all at once, that it was store policy. We went the next day and were told, they forgot to order the additional medication. CVS-please train your staff properly and give them a lesson in manners and respect for the customers.
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September 2023 by Tamieka Fulton
Great place
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June 2023 by Latoya Waters-Smith
Sat on hold for 40 minutes trying to call in prescription. Upon arrival phone was saying 5 pharmacy calls out loud as the two pharmacy technicians ignored it. Sara seemed to be overwhelmed working front counter and drive thru as Justin was filling prescriptions and throwing them. I always experience such a horrible encounter when visiting this CVS I really wish I had another option because it really sucks going here.
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June 2023 by Zombi3 O.
There is one older brunette lady that works in there that is extremely rude majority of the time either on the phone and especially in person . Whenever I'm there to pick up any type of medication I always hope that she doesn't serve me and just working in the back area . The pharmacist doesn't really say anything to her which he should . I had to get on her a little bit a few days ago but didn't really want to cause a scene . She needs to tighten up or they need to let her go
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June 2023 by Michael Ross
Zero stars, CVS Kingstree is a pitiful joke. Was on hold to speak with the pharmacist for nearly 40 minutes. Rather than answer my call, they just hung up on me. Even the Walmart pharmacy will at least answer the phone.
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June 2023 by david bouch
Checking internet and guess I was misdirected as time for pharmacy to open.but the fact is that I walked in exspected to be open and gates were still closed saw a worker and was ignored sitting in a chair common curiosity should kick in for employees to ask and inform...nope
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February 2023 by ralpg Jen
They want to charge you for antibiotics that should be free for kids through Medicaid... Never have your prescriptions ready on time or even the same day called in. Some of those people look like they are on drugs and always have an excuse of why your meds aren't ready. If i could leave a zero I would. I highly suggest going somewhere else! Not to mention the bad attitude like you coming in for your medication is a problem for them. Always say they are short staffed but you will always see 3 people working. Piles of prescriptions everywhere but yours won't be ready smh... SHAMEFUL!!! WORSE CVS PHARMACY I HAVE EVER BEEN TO!!!
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January 2023 by Leeann Frasier
This place is aweful they will make u wait even if you need your medicine to live they don't care one bit , I'm trying everything to change pharmacy's place is disgusting I don't know how many professional medical inspections would let that place pass so sad the way they treat people disgusting, they should all be fired for not caring about their patients, God is gonna punish those people that just take their money and leave them waiting on the phone or drive through for over 30 minutes and they never answer the phone so sad and sickening that they do that to people in need of their medicine sick people
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January 2023 by ruth brown
This pharmacy is the absolute worse. My insurance forced my to use the pharmacy and I hate it.
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December 2022 by Anthony Allen
Worst pharmacy ever,wish I could give them zero stars, had a prescription called in from a urgent care location at around 11:30am, waited for about an hour before I went to give them time to fill the prescription, went there was told it won't be ready till after 3pm, went back there at 4pm and it still wasn't ready, was told I had to wait another 15 minutes ended up waiting another hour or so and they were not busy at all. The pharmacist and the pharmacy technician were rude as well, will not be going back to CVS at all for anything.Update: so after waiting nearly all day for 2 prescriptions I was finally told they didn't have one of my prescriptions.
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October 2022 by Kyle Green
The same experience as others who have 1 star.
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August 2022 by Sherritta Beaufort
CVS in Kingstree is awful. Store associates nor the pharmacy staff will answer the telephone. Why keep your prescriptions at a place that will not answer the telephone or return your call. It will continue to get worse because the store in Andrews closed.
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May 2022 by Thomas Nelson
Terrible service. Real clown show. Today I’ll move to a real pharmacy.
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November 2021 by Chris Fuse
Lack of personnel causes confusion and poor service
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August 2021 by Lucinda Green
Pharmacy needs a manager. They don't answer the phone and always out of medication.