Best Western Executive Inn offers a mixed experience for guests. Many reviews highlight the remodeled rooms, noting that they are clean and quiet, which enhances the overall stay. The staff is often described as friendly and helpful, especially at check-in and check-out, with some going out of their way to provide dinner suggestions and assist with late checkouts. The grassy area behind the building is appreciated by guests traveling with dogs. However, there are some concerns. Some guests reported issues during check-in with unfriendly staff and problems with the cleanliness and condition of the rooms, including cracked bathroom tiles and stained bedding. A few guests also warned about potential extra charges on credit cards, advising caution when using them. Overall, while the hotel provides a comfortable stay for many, it is important for potential guests to be aware of the inconsistencies in service and room quality.
Rooms appear th have been remodeled since my last stay and it has made a very positive difference. Staff was very friendly at both check in and check out.
July 2024
The front desk employee wasn't very friendly during check-in. The parking lot is dark, the bathroom tiles were all cracked, and the handle for shower faucet kept turning, making it hard to get a good temperature for showering. The bedding looked dirty and had stains. The mattresses were not good at all. You could feel the... read full comment
July 2024
Clean rooms, friendly staff. Easy on/off the highway.
