The AT&T Store in Laurens is renowned for its exceptional customer service and a wide selection of devices, including phones, tablets, smartwatches, and connected devices from popular brands. The store offers flexible wireless data plans, including prepaid options with no annual contracts and unlimited data plans that come with nationwide AT&T 5G service at no extra cost. Customers consistently praise the staff, particularly the manager, Alicia, who is described as kind, patient, and dedicated to making the buying experience enjoyable. Reviewers highlight her remarkable ability to address questions and concerns with clarity and humor, transforming what could be a stressful process into a memorable experience. She is noted for her professionalism and knowledge, earning her the title of the best employee many have encountered in any service provider. Another staff member, Anayeli, also receives commendations for her attentiveness and multitasking skills while assisting customers. Overall, the AT&T Store in Laurens is seen as a reliable choice for stress-free service, with a team that goes above and beyond to ensure customer satisfaction.
I pressed the wrong number on question 1. I was extremely satisfied with Alicia. She is extremely efficient and talented. Her positive attitude made the experience enjoyable!
July 2025
Alicia, the manager at the AT&T store, was amazing! She was incredibly kind, patient, and genuinely cared about helping me. She made the whole process easy and stress-free. Highly recommend asking for her!
July 2025
Alicia is the best, most professional, friendliest, and the most knowledgeable employee I have ever been helped by. Not only at AT&T but at any service provider I have ever used. I will stay with AT&T as long as she does.
