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April 2024 by Maxine Coates
WARNING WARNING WARNING I purchased a couch, love seat and recliner set from the Laurens location November 2022. The second day after it was delivered the lever on the couch broke. They came out and replaced it but not without some distress on my part. Next to go was the lever on the love seat. I called them it took them about 5 months to get the part. Fast forward to March 2024 the foot of the recliner broke and the same week the foot on the couch broke as well. I was told that it was out of warranty and there was nothing they could do. I spent 3000.00 on this set and it is completely useless after only 15 months! 15 months for a 3000.00 set of furniture is unacceptable. I had a repair man to come check it out and he said it can be repaired but the cost for each piece is 400.00. I’m furious that I was taken advantage of in this manner. I was told I should have bought the extended warranty well in hindsight I should have but I was expecting a 3000.00 set from Badcock furniture would hold up for more than 15 months. I will never shop here again and I advise everyone in Laurens County to look elsewhere for furniture. I never thought Badcock would sell disposable furniture but here we are! I’ve bought furniture from Big Lots that lasted longer!
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January 2024 by Robert Taylor
Great experience! Right item right price right person on duty.
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November 2023 by ohITSbrands
We went into the Lauren’s location to see some of the things we were interested in online in person. We walked in the store and did a full lap around the whole store passing right by an employee who acted like he didn’t even see us. We were never spoken to or helped or even greeted. Sad.
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June 2023 by bruce roberts
i have bought from badcock in greenwood and laurens sc for 25 years fast delivery great customer service just bought a dining room set love it
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October 2022 by Dedra Bland
I was very pleased with my experience with Badcock.
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September 2022 by Gloria Martin 1
Staff is always friendly and patient. Gorgeous selections. If you want quality this is the place to go. I’ve been shopping with Badcock a few years now and is never disappointed. Try them out yourself you will be pleased you did.
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September 2022 by Jacob Qubti
Initially the experience was hectic with the delivery guys causing some damage to the staircase, and some pieces arriving damaged, but the manager of the store, Bill, went above and beyond to remedy the situation. He fixed the light that broke, refunded a partial payment, brought over the remaining items that were needed to be exchanged. He was awesome. The furniture quality is decent, but what made this experience great was the manager of the store, Bill. Thank you Bill for taking care of us. If we were to buy furniture from Badcock again, it will definitely be from your store. One of the nicest people I’ve met.
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December 2021 by Rachel Fairweather
Been a 3 1/2 year customer I love them they are fair and a great staff In Laurens I love them!!
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November 2021 by Rose Ellis
The staff is always friendly and will go out of their way to help you. Happy customer!!! No complaints here?
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November 2021 by Renn Dork
I'm glad I'm not the only one who has employees stand idly behind the counter. As someone who used to work in the rent to own model, I recognized this type of place quickly. I cannot imagine the mindset of someone wanting to make payments on items like mattresses or dining room sets.
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October 2021 by Aubie T
Today marks the 3rd time I’ve visited this location, walked the whole store and not been greeted or acknowledged. The employees were behind the counter (not helping anyone on the phones) and I was the only customer in the store. I am a 10+ year customer with an established credit limit and was ready to buy. Please do better.
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October 2021 by Gloria Ramona Martin
Staff is always friendly and patient. Gorgeous selections. If you want quality this is the place to go. I’ve been shopping with Badcock a few years now and is never disappointed. Try them out yourself you will be pleased you did.
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August 2021 by Tyler Smith
Great way to build your credit and get nice things for your home. The staff is friendly and easy to work with.
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August 2021 by Jason “jrocroo” Clark
Great place they sold me a 1200$ chair for400$ I love it, and thank you to whomever placed a sticker on the armrest..
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July 2021 by Tommy Curry
Friendly and very helpful staff. Will return again for more furniture when needed.
