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September 2023 by tony123 singh
Good customer service it took a little bit longer for my car but it was a good job
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February 2023 by Calvin Harris
Shop is apparently good at what they do as there was a two-month waiting list to get my car repaired. Crazy but you only get a waiting list that long if you're good at what you do and have plenty of satisfied customers waiting.
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October 2022 by Santino Ortiz
HORRIBLE!!! They worked on the same problem twice and I am now here stranded for the same issue. They did such a poor job that upon picking up the car I was told the check engine light was on due to a wheel bearing being put on the wrong way. They then had my car for another several weeks. This place is lazy and it shows in their work.Services: General repairs & maintenance
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October 2022 by robert king
I'm a tow truck driver I was dropping off a vehicle to take pictures when black gentlemen started beeping the horn for me to hurry up. I finished my pictures and got out of his way. When I turned around he cussed and called me q cracker.
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July 2022 by Dennis The Menace
This location used to be Baker collision. When the Baker family was running it they were very friendly and this was a good place to do business with. They are now owned by Gerber and they are A** holes!! Do not trust your car with these a** Holes!! When the baker family sold this business they keeps the family members but they are all gone now. No bakers still work for this poorly ran franchise!Service: Body & Trim
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June 2022 by Christa S
I came here for an estimate. The lady that did the estimate was friendly and helpful. I will use them to fix my vehicle. It's a very professional place.
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May 2022 by Aisha Smith
This was the absolute worst body shop I’ve ever been to. From the rude receptionist at the front desk to the rude mechanics. I was referred here by my Insurance claim. First, I was scheduled an appointment a month out from when I initially brought my vehicle in. During this time, I was told all the parts needed would be ordered so when I brought my car back I wouldn’t have to wait on parts to come in. Upon bringing my car back, I was told it would take 3 days MAX to make the repairs. At day 3 I was told that the repairs couldn’t be made and they still needed parts for my vehicle. I immediately cancelled the services. When I went back to get my vehicle my right turn signal light was out. I mentioned it to the receptionist and she was extremely rude to me and told me it was nothing they could do because I denied services. Eventually one of the mechanics came out to fix it. Bottom line, this was the worst service ever and never again!Service: Body & Trim
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March 2022 by Brewer Leggett
Staff is courteous and professional. We brought our 2020 hyundai Palisade in around Dec 16, 2021 for an estimated $2,300 collision repair. Our car is still drivable which is good because our parts are not expected in until mid March or April. Parts must be made in Korea then shipped into the U.S. into a supply chain which is still inefficient.Yet the staff remains courteous and attentive to nearly a hundred car owners in various stages of our "pickle".Thanks guys!
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January 2022 by kenneth ramsey
Called up to see about having my wife’s car repaired after a incident. Lady that answered seemed like it was mostly a inconvenience and tried to steer me away away by telling me it would take a ling time for the repair.
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November 2021 by DJ Lee
The level of customer service here is beyond words. From the first time I reached out to Kim, she took my concerns and made me feel welcomed, confident, and cared for. She didn’t over promise me anything, in fact, she gave me a realistic time frame for the repairs to be made, but ended up having the work completed two days earlier. My car looks fantastic! Also, she provided me with a rental car discount, unlike my previous mechanic, saving me over $1,000 dollars. She, and her staff, followed up with every day of the process, and made business easy and convenient. What she did was not only gain a new customer, but a friend. I will never go back to my previous mechanic after meeting Kim. Kudos to you and your staff! God bless you, keep up the impeccable good work! Thank you!Services: Painting
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November 2021 by John Valdario
These guys do great paint and body work. I know this because unfortunately several of my vehicles have been repaired here. The staff is friendly, communicates well and repairs are completed in a timely manner.
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August 2021 by Thomas Culclasure
My daughter was in an accident while on the way out of town last week. The vehicle was taken to Gerber Collision. She was down on her luck, completely upset and bummed about getting held up and not getting to go on vacation. Carla was an my daughter and my grand kids. She went out of her way to be kind to them. Not only did she calm them down once they got there, she gave them a gird card that she had on her for them to use. She told my daughter they needed it more than she did. There really are good people in the world but this girl was the most humble person. She told my son in law she had only been there a few days but that was a shock. I just want Gerber Collision and Glass to know what a treasure you have in Miss Carla. I am going to send her a personalized note of thanks but want the management to know how great she is!
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August 2021 by Andrew Fedyschyn
This was not a very good experience- actually it was unproductive in every way. They charged me triple what I was quoted at three other places, after the fact- they broke my key FOB INTENTIONALLY, they embarressed me mightily in from my insurance adjusters-, whom I have been acquainted with for quite some time and never needed to have gotten involved in the first place. It still carries John Harris's signs and staff, which (hopefully) explains it. They say never to make business personal, which is why, I guess, Gerber had the good fortunate of buying this local conglomerate. Good luck, regardless.
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June 2021 by Adina M.
The staff at Gerber went above and beyond to help get my car up and running after my accident. I highly recommend them as their quality of work was excellent and they were responsive to my questions.
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May 2021 by Debi Washburn-sykes
They are great!
