-
November 2023 by Beth Gibbons-Smith
Wonderful customer service. Everyone is very professional. My vehicle looks good as new. Highly recommend Caliber Collision.Service: Body & Trim
-
November 2023 by Mercedes Austin
A while back Caliber Collision did some paint repair on my Palisade. They did an outstanding job. Recently my daughter run over a curb and she cause some damage to the front of her vehicle. Mr. Jamie unbent the bottom of the front of her vehicle and put a bolt so it would not look as bad until we decided to fix it. He did all this at no charge.He has always been friendly, pleasant and gone out of his way to help.Thank you!!!!
-
September 2023 by Amanda Smith
They were wonderful! I selected them for my insurance claim and they responded that morning. They also were able to give an estimate fast and helped me out so much!!!
-
August 2023 by R Dittmar
Let me start by saying I NEVER leave reviews unless things are extraordinarily good or bad. My family and I have the worst luck with other drivers. This is the 4th time we’ve had to bring a car in for major bodywork in the last 6 or 7 years. Since the first time, I wouldn’t dream of going anywhere else. Ask for Bryan Derrick. He’s a sharp guy who will take good care of you and your car. He and the rest of the staff make you like feel you’re the most important customer they’ve ever had from the very beginning. And they take pride in their work. We’ve had experiences with other big name shops like not painting inside (but visible) parts of panels, not matching the paint, poor job of blending new paint to old, etc. After those problems, when Caliber gives us the car back, I check very closely for the little details. I look so close and can’t for the life of me find flaws. These guys truly take pride in their work. Jamie Bowers is the store manager and props to him for being so friendly and available. He’s either in the shop or talking to customers. He must be doing something right to run such a tight ship. And finally, how can I not mention Wanda? She’s at the front desk welcoming customers, talking to vendors and insurance companies, and working up paperwork. The best part is that she makes it look easy and always has a smile on her face. I hope you never need bodywork. But if you do, don’t compound the headache by going to anyone else.Services: Painting
-
August 2023 by Lawson Condell
Amazing service. All other body shops were booked 2 weeks out out just for a quote. Lexington, caliber collision, fit us in the same day and quickly fixed our issue. Great people. So thankful I called them.Service: Body & Trim
-
August 2023 by Rebecca Lambeth
Very happy with the repair Caliber did with my Expedition. Everything was explained clearly and realistic expectations were set regarding a timeline. My vehicle was ready ahead of schedule and looks better than it ever has.Services: Painting
-
August 2023 by Juliana Delgado
Great communication, excellent service, super nice people that seem to truly care for your needs, satisfaction and even convenience. Great repair as well. Will definitely bring my cars back shall they needed to be repaired again.Services: Steering & suspension repair
-
August 2023 by Jenna
Caliber Collision does an excellent job. Customer service was great. They did a great job on my repairs. I can’t think of one thing that I wasn’t satisfied with. I will definitely recommend them to family and friends!
-
August 2023 by Amy R.
I picked my Jeep up today and it looks great!! They did a wonderful job! Great price & did everything that was needed replacing my door panel and matching the specialty paint - so friendly & the service is excellent! We will recommend them and use them in the future if needed.
-
August 2023 by Robert D.
Let me start by saying I NEVER leave reviews unless things are extraordinarily good or bad. My family and I have the worst luck with other drivers. This is the 4th time we've had to bring a car in for major bodywork in the last 6 or 7 years. Since the first time, I wouldn't dream of going anywhere else. Ask for Bryan Derrick. He's a sharp guy who will take good care of you and your car. He and the rest of the staff make you like feel you're the most important customer they've ever had from the very beginning. And they take pride in their work. We've had experiences with other big name shops like not painting inside (but visible) parts of panels, not matching the paint, poor job of blending new paint to old, etc. After those problems, when Caliber gives us the car back, I check very closely for the little details. I look so close and can't for the life of me find flaws. These guys truly take pride in their work. Jamie Bowers is the store manager and props to him for being so friendly and available. He's either in the shop or talking to customers. He must be doing something right to run such a tight ship. And finally, how can I not mention Wanda? She's at the front desk welcoming customers, talking to vendors and insurance companies, and working up paperwork. The best part is that she makes it look easy and always has a smile on her face. I hope you never need bodywork. But if you do, don't compound the headache by going to anyone else.
-
July 2023 by Miranda Johnson
I had an awesome experience. very stratified with their customer service. From the beginning to the end, everything was explained very detailed. The results was A1. I’m very satisfied with my repairs on my vehicle.
-
June 2023 by Michael Houston
Caliber Collision on Columbia Ave has worked on 2 of my vehicles. Both were pleasant experiences with the work being completed ahead of schedule. They even took care of a last minute request late on a Friday afternoon. Exceptional customer service.
-
June 2023 by MARC
Caliber Collision is an amazing business! Wanda greets you and makes sure you are aware of what will be done, what you need to do and she is very reassuring. Our car had bodywork done and they cleaned inside and outside...it actually looked new! I totally recommend Caliber Collision if you need a vehicle repair!Service: Body & Trim
-
May 2023 by Andrew Scott
Wanda was really nice, the manager was too. They have to deal with people in crazy stress out moments. It was very helpful to start the process of getting my car repaired. If the process stays this easy, awesome.
-
May 2023 by Amy Berg
We have had 2 cars repaired here and highly recommended choosing this location. Wanda is very knowledgeable and so kind to work with. Caliber simplified the process of getting the car repaired. We were updated on the progress and car was completed on time. Couldn't ask for a better experience.Services: Painting
