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March 2024 by Ciera Taylor
This store and customer service is trash. My kids ordered bowls in a defective bag and when they got to their destination to bring food in the bag bust from the bottom causing their bowls to spill all over the ground. The worker told me this isn’t their problem once the food leaned out of their door.
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March 2024 by Miguel Martínez
Manager is totally rude and condescending. Workers standing around while two doing all the work. Such a let down after frequently eating here.
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March 2024 by Tamara Brown
Love Chipotle but hate when they get low on something ? should keep it filled don't give customers the scraps left at the bottom especially when you can see its been sitting for a long time. But young man was amazing and got some fresh veggies! ??
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March 2024 by Michael Trevillian
By far the most sum-par chipotle I’ve ever eaten at, which says a lot because I absolutely love this chain/franchise.I’ve come in several times at least 45m before close and was told they were out of sour cream and various salsas for the night because “they were already closing down and didn’t want to open another container of it”. Place is also filthy and I’m not sure how they manage to overcook the food, but the chicken was dry af.I have no doubt it’s just poorly managed. Evidently their quality control is just non-existent at this location. Diablos’s across the street is a wayy better option.
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March 2024 by Aayan Jiwani
Best experience I’ve ever had. Asked for a super burrito and got served a 5lbs beast for $20
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March 2024 by Laurie Melton
This was the first time at this location (Lexington). Parking was a bear. We have determined that depending on the location will determine how much food will be put in the bowl. Least of all here.
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February 2024 by Shane Hurley
Wouldn't let me order a quesadilla in the resturant, have to do that online now....so I went to Diablo's. Diablo's is better anyway, plus don't charge $3 extra for guacamole so guess it works out better.
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February 2024 by Hbic D
If i could give zero stars i would tamera was the manager on duty who told me she couldn’t get fresh food two hours before they close i will be calling the distric manager and the health dept to report this store
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February 2024 by Dalton Matthews
I ordered online and they never started my order at all by the time I got there which was right at the pick up time. I ordered double chicken and guacamole on my burrito bowl. When I got home to eat it, I found that there literally not a single piece of chicken in my food or guacamole. I got ripped off completely. Literally wasted my money and they won’t seem to do anything about it. They wouldn’t even answer the phone. I’m not going to eat at any Chipotle ever again. I don’t care if another is better. If they allow a store to be operated like that and don’t do anything to improve it then I’ll boycott the company as a whole. Go to Moe’s. Do yourself a favor and just don’t ever eat there again. Maybe they’ll do something when there aren’t any customers left.
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February 2024 by Jose Neto
This place is sucks , the service is so slow
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February 2024 by Tracy
I ordered a quesadilla in person only to be told I could only order it in the app. That is utterly ridiculous. There are people in this world who don’t use apps.
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February 2024 by Anthony Petrella
I used to eat at this location one to two times a week. I now drive an extra 15 minutes out of my way to avoid this location. I have not had one single positive experience in 2 years of living in this area. They never have half the ingredients. The ones they do have are so poorly cooked it’s sinful they even serve them. If there’s even one single person in line in front of you, you will wait for 15 minutes to get your order completed. This location is a disgrace to a restaurant a lot of people used to love. Before you go to this chipotle, do yourself a favor and drive to the next chipotle because I can guarantee your experience will be better elsewhere.
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February 2024 by Rajesh Kannan
Did not prepare my order correctly and misprepared my dinner. Kids meal had not much food in it and missing an entire
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February 2024 by Evening Trader
Do not go to this place after 8. They are out of most of the items.
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February 2024 by David Courtney
This location is terribly run. Out of forks, then out of chips, out of chicken, in store closed due to lack of people yet 4 people standing around doing nothing. I love Chipotle but this one is a disaster.