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April 2024 by CARNEZ Enzo
Ice cream enthusiasts, rejoice! This place is a haven of frozen delights, offering an abundance of flavors that'll make your decision tough. The choices are so tempting that picking just one feels like an impossible task. Everything was at a wallet friendly price. Would like to come back to try more !
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March 2024 by CA Thomas
This location is absolutely DISGUSTING!! The windows, the floors, the display cases, the tables and chairs were all completely nasty. You can't see into the store because the windows are so grimy. You can tell they haven't done a good deep clean in maybe years because the filth is piled up. You can't even see the ice cream in the display clearly and that's the main attraction. I will never return to this place. Can you imagine what the back of the store looks like?
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March 2024 by Arran Montgomery
There were 3-4 children running the place last night (3/3/2024 around 8pm). The stone slab was absolutely disgusting and wasn’t being cleaned or wiped off between each customer. The work space was cluttered and unsanitary. I was handed a disgusting dirty spoon with chocolate all over it (my ice cream didn’t have anything chocolate in it), so I had to ask for a new one. This place is a health hazard. Please have an ADULT supervise or properly train your workers in food safety and hygiene if you’re going to have teenagers working there.
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March 2024 by Ms. Acker
The staff were all very friendly. The ice cream was little soupy but tasted good. However My family and I were disgusted by the place. It was absolutely filthy. Everything we could see in the place was filthy. We couldn’t even see in the glass to see the ice cream, because it was so dirty. It was busy. However, you could tell the place hasn’t been taken care in some time. The dirtiest cold stone I’ve ever been to.
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February 2024 by Bobbee Heidbreder
Tried again for ice cream. Wasn’t as soupy as it has been in the past but seemed almost soft serve. Tables were dirty and one young man was trying to handle the counter by himself while the was an indeterminate number of girls loudly laughing , squealing from the back room , and one rudely answered the young man when he asked for some counter help. The back room sounded like a middle school age sleep over. Not a bit of professional behavior. Makes us want to look for another ice cream store just to enjoy the simple pleasure of ice cream, and there are others stores.
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February 2024 by Ashley P
The workers here are super nice! I got the chocolate devotion in an Oreo bowl cone and it was pretty good. The ice cream was delicious but the Oreo cone had a weird flavor to it and did not taste like Oreo at all.
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January 2024 by lexi
my bf and i ordered 2 make-your-own milkshakes with 1 mix-in each, which doesn’t sound difficult, but the worker apparently had an issue with it seeing as we didn’t get any mix-ins and i got the saddest spurt of whipped cream i’ve ever seen in my life. they also make it such a hassle to refund and their phone doesn’t even work.
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December 2023 by Crystal A.
I love their ice cream! They always have so many combinations and flavors to choose from, and the service is always great. I definitely recommend this place.
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November 2023 by Daniel
Wasn't the worst Cold Stone Creamery I've been to, but also not the best. The place was a little messy and dirty, there are dead flies hanging out in the displays around the soda bottles. Staff didn't really know about the new ice creams that were out and what went in them. They kept asking me what was in them like I worked there. The waffle bowls were stale, and the ice cream didn't even remotely look like the photos or advertisements. It's probably best to go during the day. Night time seems to be a little off the hinges with staff.
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November 2023 by Sydney W.
a bunch of teenagers working and not paying attention to anything we said or asked. the ice cream went everywhere when we tried to put lids on even though we told them it would be to go. the ingredients were not mixed in for one of the ice creams and just placed on top? the girl at the register asked for a card to pay and then turned around to talk to another person about something not work related, leaving my parents and i just standing there. we asked for a receipt and she walked away. we went to talk to an employee about the customer service and they told us it was busy and we were legitimately the only people in line with only two other people in the store. there was also no manager in sight so good luck.
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October 2023 by Kayshia R.
Great service even though most of the workers are teenagers, it's always a pleasure to interact with them. The service is great the ice cream is yummy. A little expensive but it's still worth it.
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September 2023 by Josiah Hawk
Was given the wrong ice cream twice and the cookie dough didn’t even have cookie dough in it?!? Waffle cone was stale. This place is going down hill fast. I will not be spending $25 here for two I’ve cream cones again.
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September 2023 by Tyler Kettering
Good ice cream, but just know that if the line is long they will say they are “closed” and stop letting people in at 8. This is also not the first time this has happened, once to my family and the second while I was waiting in line.
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September 2023 by Justin Difino
The staff is either great or terrible depending on who you get and please swap the display soda bottles for new ones
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August 2023 by Ashley L.
Service at this location has bee terrible the last two times I have been. The same 3 employees working. Line almost out the door and did not move for 20 minutes.
