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January 2024 by Matt Goebel
2018 Audi Q5 drive 1000 miles a week in sales. Great service and excellent communication if issues found. Highly recommend
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January 2024 by Nick Iggy
I think I found my new repair shop for my VW GTI. The shop looks great, you can tell they take pride in it. They are also refreshingly communicative. They found a simple issue I had with the car that the dealership was going to charge a lot more for and work on something unnecessary (go figure). The owners were super nice, they went over all my options, and I didn't feel pressured (pretty much the total opposite experience a had at the dealership). Overall a great experience and I highly recommend this shop for the VW and Audi crowd.
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January 2024 by Marites Steve
I am new to the area and Das Auto has been an amazing from customer service (Allison is amazing ?) and providing service to my 2005 Audi A4. I trust Das Auto to take care of my car of all of all the services needed.Thank you ?….
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January 2024 by don addy
Very impressed and pleased with not just the quality of service provided but just as importantly with the informational paperwork provided for preventative maintenance and suggested follow ups. If you have a VW or Audi I highly recommend Autohaus for normal service and any needed repairs
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January 2024 by betsey pickle
I love this place because I have some place that knows VWs and how to fix them correctly. They are so helpful and a pleasure to work with.
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January 2024 by Matt Lowe
Had a great experience with water pump replacement on my Mk6 GTI. Das Autohaus does quality work, charges reasonable prices, and communicates promptly. No complaints. All around really nice and smart folks.
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January 2024 by Chris Chapman
Great to deal with. Repairs done well and on time. Definitely recommend.
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January 2024 by A Grac
Experts and enthusiasts for all things VW. Thorough and honest. Reasonable rates. OEM products. More knowledgeable than the dealership. And very nice people, too!
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January 2024 by Jorge R
Skilled, honest.
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January 2024 by Jennifer Hall
I was referred to Chad and Allison after an oil change ruined my car. They kept me up to date on the work and explained everything in detail. I can’t say enough good things about Das Autohaus. Thank you for taking such great care of me and my car.
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November 2023 by B A
Wow , when I call for a price quote I don't expect to get rude push back such as call the dealer. Being told to go online to price the part . I know the part is broken and it needs to be replaced. I dont need the issue diagnosed that was already done by the delear . I 'mlooking for a good Indy shop and heard good things about this shop so decided to call. But if I'm gonna get that much push back to get the price of a heater core replacement ,I'm not giving them my business .
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September 2023 by Jessica Johnson
Wow. Just wow. This was the most amazing experience we’ve ever had getting a vehicle fixed. Everyone is so helpful, communicative, and up front. My Atlas started having a lot of problems and my man is pretty good with vehicles, we just lacked the mechanical equipment needed to fix certain items. We were recommended this shop by a friend, so we gave them a call. They spent plenty of time on the phone with him trying to help figure out what the issue was to see if it was something we could fix ourselves. This is unheard of. This man spent over 30 minutes of his time trying to help diagnose a problem without an expectation of us even bringing it to him. That’s a stand up guy! Due to the electrical coding that was required, we brought it in. They communicated every step of the way, found and fixed all issues, and really spent the time explaining things. I won’t ever take my VW anywhere else. They’ve got me for life.
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September 2023 by Charles Mcmillan
We took our Audi Q5 in for several different problems we were having. They did an excellent job of communicating what exactly was wrong in a way you could understand and did a great job repairing the issues fast. I would recommend them to anyone. Great knowledge of German Engineering.Services: Auto engine diagnostic
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September 2023 by Jeffery D. Touchet II, D.C.
Shad and Allison are the rarest of gems in the automotive world. Passionate, dedicated individuals doing something they love and going so far above and beyond in the communication department you will be spoiled.I bought my used 2012 VW EOS in December 2022 and immediately had some major used car issues crop up in February 2023. While I had a 3 month/3K warranty from the dealer I was not confident in the diagnosis returned from the dealership as to the cause.I reached out to several shops in the Greater columbia area and none had the time to work on my vehicle but EVERY. SINGLE. ONE. of them recommended Das Autohaus. I reached out and Shad answered the phone the first time and spent the better part of an hour hearing me out and giving me potential diagnoses over the phone. The things he thought might be wrong more closely aligned with my limited car knowledge and I felt more more at ease with his repair acumen than the VW dealership.I worked it out with Allison to have the car towed over and they dug deep into it. Their quote was higher than the dealership to my dismay however they also ended up finding significant issues that the dealership completely missed on their diagnostics. Things that would have continued to crop up weeks and months down the line had I gone with the dealership fixes.Allison spent more time talking me through my issues over the next week or so than nearly any other professional I have ever dealt with as a customer much less a vehicle technician/auto mechanic. I asked question after question after question so that I fully understood what I had on my hands as far as this used car goes and she never once exhibited any exasperation at helping me fully understand.Needless to say, they gained a customer for life as long as I have any vehicle they are able to work on.Following the work they did in Spring I had an oil light issue come on July 4th and topped off my oil myself as the engine appeared to be consuming it. I monitored it and brought it in to see them this past week for the scheduled 5k mile oil change. I have also had some boggy acceleration issues that I could not figure out if it was normal as I had never driven a turbocharged car before.Once again, I got news that was more than an oil change but significantly less than the rear main seal or piston issue I was anticipating thankfully.Shad and Allison had me turned around the following day with a high pressure fuel pump repair and once again Allison spent so much time answering my questions about other possibilities.I have 1500 miles to go for them to check if the oil consumption issue is now fixed but I will go ahead and say that the acceleration problem of the vehicle is gone now! I hope to provide them with many more years of minor service like oil and tires but know that if something major does come up they will provide accurate, detailed, timely, and reasonably priced service.If you drive a vehicle they service then you have absolutely no one in the surrounding Columbia/Lexington/Irmo area, in my opinion, that you will find to trust more.
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July 2023 by Jeremiah Hall
Brought my mk6 GTI in for their expertise. Great services from great people that are VW/Audi enthusiasts. Also, Allison is consistent with communicating updates. Highly recommend them and won’t be going anywhere else for my VW/Audi needs.Bonus: they’re an authorized APR retailer so if you want to get the most out of your car I highly recommend talking to them about their performance parts/tunes.
