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February 2024 by Reginald Hunt
Parts personnel took the necessary time to find the part that I needed that the previous Southeast Excel group that allows a job on it told me they couldn't find the part took me through changes of ordering and offline from secondary companies they didn't get it right stopped in at the Excel and Lexington and they did an excellent job and got the part that I need.
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January 2024 by Justin Kitchen
Pristine & prompt service . Will bring my vehicle here every time if I want to get in & out with quality service
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November 2023 by Willie Walker
I'm a owner operator and I'm in the shop for two weeks now they told me they diagnosed my truck with the EGR valve needing to bereplaced
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October 2023 by Yolanda Carnes
Well this is my own experience so you do with the comment as you will I only had a window & a side mirror done right tell me why I can’t use my key (on the right side) anymore it was clearly working before I left then they wanna charge me to do another work order( Bye)
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October 2023 by annie williams
They are the best always going above and Beyond !!If you have questions they have answers!!Mr Bryan is the best great At getting you the best deals
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September 2023 by Ed Mann
James Brown is awesome. He has always gone above and beyond.
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August 2023 by gneebee
Great customer service. Was able to urgently repair something that needed to be repaired in our RV for upcoming trip. Accommodated our needs with expertise and knowledge. Great with communication from Nelson (manager) - kept us in the loop each step of the way. Highly recommend! David and Jeanie L
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August 2023 by Bianca Richardson
Awesome dealership. They found time to quickly fix my mirror in a timely manner. Nelson is awesome he is professional, and gets thing done in a timely manner.
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June 2023 by Begshaw Brothers Trucking LLC
These guys were amazing . I have 2018 Cascadia w / over 500k miles . DD 13 Detroit . I went in w a what alienates to be a def issue .. they got me right in and found the problem right away . I’ve they replaced the inlet sensor they said they run it through another test that would also serve as an update to my truck . I next there with my truck running like new ! Very pleased and impressed ! Thank you Excel of Lexington !
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June 2023 by SCF Tour
A couple years ago ETG in Virginia saved my butt and were amazing to deal with. Had an emergency this year and tried the Charlotte location and they were so rude. Called this location on my route to Atlanta and they went above and beyond!!! From the moment I called ahead, Lee, the service manager, said he'd take of my issue. I drove from Charlotte and James Brown (cooler than the famous one), spent half a day hunting down the hard to find parts I needed that were on backorder. He had the parts there as quick as they could possibly arrive. Jason, Bryan and the rest of the team were also accommodating and made me feel at home while I waited for the repairs, which they took care of as soon as the parts arrived. I left excel truck group once again feeling like more than a valued customer. This location continued the legacy of my previous awesome experience with ETG in Virginia . It's too bad the Charlotte location didn't even come close. Thank you guys for saving the day and making sure I could get the RV back on the road ASAP so I didn't have to cancel any Skin Cancer screenings, which is what the vehicle is used for. Your team and techs are all fantastic and just spectacular people.
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June 2023 by Sherryl Begshaw
These guys were amazing . I have 2018 Cascadia w / over 500k miles . DD 13 Detroit . I went in w a what alienates to be a def issue .. they got me right in and found the problem right away . I’ve they replaced the inlet sensor they said they run it through another test that would also serve as an update to my truck . I next there with my truck running like new ! Very pleased and impressed ! Thank you Excel of Lexington !
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June 2023 by Justin Williams
Like to say thanks for all the help Blair has done for NFI. Every time we needed something or a hard to find part Blair has came through. She's always checking on us to see what we need and to share items on sale each month. She makes sure we get the parts quickly. Blair NFI Thanks you for your help on keeping our trucks on the road...
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June 2023 by Hanif Foxworth
I only buy parts from here but I've never had an issue with them at all.
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June 2023 by Steven Lewis
Had issues with truck after got out shop. Randy came out and addressed problems for me .I appreciate that
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April 2023 by Jeff Kestner
I needed filters, oil, and belts for my 2017 Tiffin Pheaton Motorhome which uses a Freightliner Chasis and Cummins diesel. They had everything in stock and ready for pick up in less than an hour. It is so nice to deal with companies that keep good people in positions to make the experience pleasant and quick. FYI, I did have my engine number handy because I worked in parts at Caterpillar early in my career.
