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December 2023 by Barb Mccraw
I will never go anywhere else to have my oil changed or for tire service. They are quick and very professional. Diane always does such a wonderful job! Great service!
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November 2023 by Tim Baynard
These guys are awesome! I had a screw in an unrepairable spot on my tire, called to ask if they could look at it. They replaced it very quickly, and got us back on the road. Very pleased and grateful for their work!
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November 2023 by Shilah LaCoe
Diane has worked on both of our cars and each time, she’s so nice, knowledgeable, and professional. Thank you for the quick service!
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November 2023 by Tricia Jackson
Made an appointment for an oil change, tire rotation & balancingArrived a little early and they took me right in! Diane was super friendly and efficient. Waiting room was clean and there was coffee and water available. Cost was reasonable and I was very pleased with the service. Will definitely be returning!?
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November 2023 by Gus Frances
Just wanted to thank the whole crew that is The shop on platt springs..you guys rock!!!Thanks for everything you guys do and always making me feel like I’m part of the familyFrom the manager picking me up and dropping me off.Diane for always welcoming me with open arms. Joseph for being on point.Last but not leastThe young man that greets you.Keep doing what you’re doing..You are the man!!!!!!You guys are the bomb!!!!!!
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November 2023 by Jane W.
Employees are great, manager not so much. They didn't have tire I needed and was told they could pick up somewhere else. I asked if that would cost me extra and they told me no. The tire ended up costing me $65 more than what they originally told me and more than what the tire would cost anywhere else. When I questioned the manager about it he couldn't give me a legitimate answer.
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November 2023 by Kim Yost
Had my oil changed today. Diane was super efficient but she talks very fast! My Southern ears took a minute to adjust. The service was quick, though may be a tad pricey. The convenience of staying in your vehicle was great! Overall, very good service.
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October 2023 by Savy Clayton
Everytime I go to one of these locations I have the same experience, a great one! Staff is always friendly (without being too friendly iykyk), they are fast, and always do a great job. I almost lost my engine due to another company not checking if my oil filter was tight, here they ALWAYS double check it. I will be a life long customer.
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September 2023 by Barbara Mccraw
Amazing service! I will never take my cars anywhere else for oil changes or tires! Diane was so helpful and had 4 new tires on my daughter's car in less than 30 minutes. They made sure I got the the best tires for my car at the best price. It is actually a pleasure to go there to get an oil change as well! They are quick and efficient!Services: Auto tire replacement
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September 2023 by Shannon Hughes
Service started with David greeting us enthusiastically at our car! He was super friendly and very helpful! The manager then offered to go to Harbison and get the tires I needed at 4:00, even though they closed at 5. Diane came in the waiting area and chatted with us as well! She did our oil change the first time and her customer service was the reason we came back! Definitely recommend this place to others. Awesome place to do business with!
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September 2023 by Charles Billings
Jacob and Diane were both very helpful, knowledgeable and professional. Did a great job on my oil change, quickly and effectively. Highly recommend this location and these folks!
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September 2023 by Lindsey Hohlwein
I've used Express Oil Change for years with all my vehicles and have found every employee to be honest and help me get the best service without pushing unnecessary repairs. Most recently William completed my oil change and he was such a great guy. Highly recommend them hands down! I can't forget to thank Diane for helping install my new headlights without even hesitating. Such a wonderful person!
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September 2023 by Robert Metts
This is by far the best experience I have ever had with a tire place. Very professional and respectful. Everyone here has a great attitude. I travel an average of 4500 miles a week and stop here to get new tires and oil change finding out that they just don’t do this. They are a full automotive mechanic. So anyone in the area, take your vehicle here. You won’t be sorry. Thanks to everyone here and god bless you all. Not to mention it was customer appreciation weekend and so I got fed to. Lol.
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September 2023 by Sharon Castro
Not my normal go-to but it will be now! Had a wonderful experience at this location! Customer Service was on point, the staff made me feel comfortable. Ron was super helpful with quoting me and explaining in detail the service I needed done on my vehicle before they even touched it and the pricing was very reasonable. After servicing, I had my vehicle checked out by my husband and everything was done correctly and efficiently! Runs like a gem! Highly recommend this location!!
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September 2023 by Grayson Ponder
I had Jacob, super friendly and very helpful. They really seem like they aren't just trying to "sell" you like Jiffy Lube or other oil change places. Fast service as well!I really appreciate you for your help Jacob!
