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February 2024 by Daniel Harmon
Joshua was very cool from the moment we spoke on the phone! He helped me every step of the way and made the whole process painless! Would definitely recommend Hyatt and if you go ask for Josh!
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February 2024 by Gage Banks
Josh was super helpful in finding my next car!
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February 2024 by Art Strunk
JOSH WAS A VERY NICE AND EXCELLANT SALE PERSON
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February 2024 by Antonio Feagen
Joshua Sanders made my life easier and did a deal in half the time of other dealers. I only wish they source my next car. I recommend you give him a call.
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January 2024 by Jeffrey Blanchard
Awesome place to do business at.
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January 2024 by Cindy Fischer
Run away fast! Bought a vehicle for our daughter end of August and by the end of October it threw the timing chain and it needed a new engine! The warranty they give with their cars is a scam, he made false statements for days telling us the car had been thoroughly inspected by a mechanic but we found out from his mechanic that that was a lie. No surprise at all the issues with the timing chain and the vehicle were already in the computer although the lights/were cleared. He even tried to claim that it was basically my child’s fault since the engine lasted almost two months after we got it. We had no warning sign of any issue but when it was in the shop the warranty pulled the box. Warranty refuses to pay due to no oil, only the owner had the oil changed with the full inspection. When we asked for proof of the “full inspection”, they claimed they lost it. If you look back at their reviews they have made the “we lost the paperwork” claim to others. We finally were provided proof of an oil change but in speaking with the guy that’s all it was, he looked at nothing else. The owner is a swindler, and I should have gone with my gut when we were there! Do not waste your money, you will definitely regret it!
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January 2024 by One Venus
Billy will work with you on finding the best car for you, at least that's my experience. He is professional and will try to work with you on getting a good deal.
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December 2023 by Cindy F.
RUN AWAY AS FAST AS YOU CAN, MILITARY FAMILY OUT ALMOST 10K!! First off I did not want to even give 1 star, but yelp makes you! We purchased a SUV from Hyatt Cars of Lexington for our 16 year old on Aug 26th 2023 by Oct 30th we needed a new engine. My daughter and myself went to see the car first, it looked ok but there was a noise, and a tire sensor light on. We talked to the owner (Billy) about all this and he assured us that he had it into the mechanic and it was thoroughly inspected but he would have it checked out again. The following week we spoke to Billy and he stated that the car had again been thoroughly inspected and gotten an oil change (there was a pully problem and that had been fixed.) We went back to the dealer and looked at the car, when I noticed the tire pressure sensor light on still (Billy) stated that it was due to the tire sensors but everything else was again inspected and any issues had been fixed. I was a bit hesitant but he was even going to throw in a 3 moth/3k warranty that would cover the drivetrain/engine. On October 30th our daughter was coming home from school and the timing chain snapped in the middle of traffic. After towing it to a mechanic we were told that the car need a new engine and that there was no oil in it ( there was never any warning light/low oil light on at all.) The warranty company stated they would not cover any damages due to the fact that although the codes were cleared, the computer showed that this was a problem prior to us purchasing the car and the warranty. The warranty company and our mechanic recommended we try to get the dealer to cover our $10,000 repair. We tried to contact Billy almost every other day, he refuses to answer any email told to us by himself (most likely not to have anything in writing.) We asked for the maintenance receipts multiple times and were finally told the person who handles the administration side (Taylor) lost them. He also advised that "cars break". After a month and multiple attempts to get records we were finally given a receipt from their mechanic, when I called and spoke to his mechanic we were advised "that no inspection had ever been done, in fact he didn't check anything but the oil." Billy absolutely is guilty of misrepresenting facts regarding the vehicle; as we would not have purchased if we were aware that the car actually had these issues prior, Billy denied any issues when asked prior to the sale for the purpose of inducing us to sign a contract. When we contacted the dealer again we were told Billy was out of the country, and Taylor was in charge (she agreed that this should be made right by Billy and that had it been up to her it would be.) When talking to Billy about the fact that this needed to be made right by either fixing the car or buying it back/getting her something else he claimed that it was not his problem, he made no money off of us, and that he had lots money and didn't need ours, he started cussing and was rude and just speaks nonstop. We are a military family, buying a car for our child was not easy, we are left with nothing, after two months. This dealer is a scam, upon checking they have a F rating with the BBB, complaints to the SC Commissioners office and many complaints from customers.
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November 2023 by Sandra Miller
Please don't purchase from them I just bought a Cadillac haven't made my first payment and it needs new axel the windows done went off track they are rude people they try to cuss you out but I cuss back...so now I got to make a payment and fix this damn lemon avise take y'all business somewhere else I'm not happy at all once I find me something else I'm giving this ride back....we drove it a week before anything went wrong radio goes off they have them rigged just to drive off lot after that it's hell do your research and read all reviews before you buy anything from them crooks...it might be pretty from the road but it's going to cost your pockets more if u buy from them a lot more turn signal out tape my window they need to fix stuff they sell if they dont want anything bad reviews these vehicles cost to much for this kind of stuff from adults it rattles when driving
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October 2023 by maureen ..
We have had an unpaid invoice since August of 2022.We do not get call backs or email requests returned.Complete refusal to pay on load we delivered for them-This company is poorly run with no communication skills whatsoever.BEWARE
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September 2023 by TABLES NOTCHAIRS
I had a great experience here. Bought my dream truck (2016 2600HD 6.0). They do not deserve most of these negative reviews. A used car does not have a warranty and is "as is" do your research or have someone check it if you are skeptical. Anything can malfunction.Very nice people and I would buy there again.
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September 2023 by Craig C.
I know you are shocked by such a low rating. I went against my gut instinct and was burned. Owner flat out lied about an oil change. by taking to my mechanic, discovered back brakes almost non existant. Rear window of the F150 has broken cables. Bottom line, do not buy from them. Sales guy was very cordial, the finance guy and owner are liars. Shady as can be, I warned you!
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September 2023 by Matthew Barfield
Everyone was nice and not pushy and got me in my new F-150 in no time, would definitely recommend them to others!
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September 2023 by Tom Holmstrom
The staff was great and the selection of vehicles was just we were looking for. The vehicles are clean and of good value...prices are great.
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September 2023 by J L
My husband and I just purchased our fifteen year old son’s first vehicle from Billy last week. It’s a beautiful truck! Everyone at the lot was super friendly and we were in and out fast. Thank you so much!
