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April 2024 by Kenneth Summers
My wife and I purchased a powered loveseat and matching chair from here a couple of days ago. This is a very nice store and our salesman Mr. Darby Hiott was very helpful and knowledgeable with these items. It was an overall very nice experience. We will certainly recommend Mr. Hiott and this store to our family and friends.Thank YouKenneth and Debbie Summers
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April 2024 by Dee Pennington
Great shopping experience! We’re excited for our new La-Z-Boy furniture to arrive! Bree was a great help in steering us in the right direction!
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April 2024 by Becky Sellers
Deborah and Sarah were wonderful, professional, courteous, and detail-oriented. It cost much more than we'd hoped, but I guess you get what you pay for.
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April 2024 by Ellen Goza
Best furniture ever! Best sales lady ever!
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April 2024 by Barbara Whittaker
Fine. Michelle was helpful. I think the delivery charge is too high but appreciated being able to have a split delivery. Calling Charlotte back for delivery was not as easy as it should be. And not being able to know am or pm until the day before is not customer friendly.
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April 2024 by Donald Merritt
Took way to long
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March 2024 by Stan Minemier
We have been La-Z-Boy customers for 15 years. The quality, guarantee, and length of service are awesome!
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January 2024 by Monica Randall
We started our search for Furniture in Charlotte and ended up at the La-Z-Boy store there. They experienced there was quite excellent. We were shown all of our options. We fell in love with one Living room set and we decided to sleep on it. That was on Saturday. Eric in the Charlotte store went over all of our options took us through every bit of what we needed to know about the furniture that we chose.When we got home to Columbia South Carolina, I decided to go check out the La-Z-Boy store here in town. When I got there, I was greeted by Bree with a beautiful smile, and at that time I already knew what I was looking for. We went over to the set that I had chosen and started to go over those options again she took her time and was very patient with me, deciding exactly what I wanted. The La-Z-Boy experience that I received in Charlotte, and in Columbia was Exceptional, professional, knowledgeable, and most of all it was affordable. And now have a new favorite furniture store. I didn’t realize that customizing my furniture to what I wanted and needed for my space was so easy and affordable. Thank you to Both Eric and Bree for being the best part of this experience.
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January 2024 by Megan Doane
Melissa was absolutely wonderful! She was so patient with us in picking out our recliner. I was being so indecisive and she stood by me all the way through! She wasn’t pushy and she didn’t give a fight when we said we were going to come back the next day! Great service !
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November 2023 by Dan Wright
Choosing the "right" recliner is hard enough, but building a custom unit is even harder. Our salesperson was very helpful and patient, and in the end we will have what we wanted all along. Thanks!
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November 2023 by Melody Carroll
Melissa was fantastic at helping me find the exact recliner for me and a different size for my husband. She was very knowledgeable and helpful. I was very grateful for her expertise! :)
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November 2023 by Danny McLane
Amazing furniture. The sales rep Deb is very professional and knowledgeable. She makes you feel welcome and not pressured! I would highly recommend Lazy boy and definitely ask for Deb to help you!
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November 2023 by Carol Smith
Javian was very patient with us while we decided on new furniture for our family room. Evelyn with La-Z-Boy's in home design service was wonderful and helped us decide on the right floor plan and on anchoring all the pieces in the room. I highly recommend checking out La-Z-Boy.
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October 2023 by Stephanie Rogan
Professionalism is a thing from the past apparently. The store manager Dave would be well suited treating his customers with respect and courtesy. All his store cares about is upselling you. I would not recommend shopping at this location. It is the equivalent of a shady used car lot. To give you an example, I made my selections for purchase. When they called to confirm the home visit appointment they told me they saw my purchase of XYZ and it would only be an additional $1500. Umm excuse me? I paid my tab in full and I don't owe you anything. Come to find out the $1500 was for a rug they wanted to upsell me on and that I never agreed to. Wow, the utter nerve!
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September 2023 by Gary Watkins
Wonderful experience. I had help I designing my spaces and in picking colors and fabrics. Everyone was personable and professional. I especially appreciate Bobby's help. What a great place. Quality Furnishings at a reasonable price and design services. All in all a GREAT experience!
