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February 2024 by BB G
Erika was very helpful and polite.
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October 2023 by Ezhno Akecheta
Very nasty people who basically called us liars. Said that an agent couldnt get into our phones to fix it.. HOWEVER.. that was untrue. Its been fixed and by not the people who work at metro. Very very rude and nasty and talked over us and we will NOT be back in that store!
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August 2023 by William D White
Don't waste time, energy or money. Trying to get help with an issue at this location. You might as well go to Augusta Road at least to staff actually will be willing to help you with Whatever problem you are having
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July 2023 by Melissa Gainey
Lord knows I have had a time , only because of their rules though. The staff helped me as much as humanly possible. My truck was stolen and I couldn't get a code without a phone and a phone without a code so I was basically stuck. Geeze a month later we got it figured out thank God for sisters Brandy Shealy. Thank all of you there at the store for your patience and help. Peanut lady.
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July 2023 by Tony Blose
They have yet to switch to any new phone on our account and get all the contacts and media to transfer.
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May 2023 by Lynn Gregovich
Stopped in yesterday. No hello, or a welcome. My friend was looking for a different phone and the gal had no interest of even trying to sell him a thing. No questions, no recommendations, nothing!Won't go back!
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May 2023 by Elizabeth Knotts
Don't go there. It's ridiculous how they treat you. I bought 2 new samsung Galaxie phones and 2 cases. I wanted a pink and a red case. I got home 1 phone did not even work and the cases were cheap very very thin plastic not even the right colors. I went back and a blo de girl told me they couldn't do anything about the phone not working or the wrong cases that she only sells them and knows nothing about anything
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February 2023 by John Mood
Extreme resistance to out port your number - against the Federal number portability act - they resisted then LOCKED THE ACCOUNT and required me to go to a metro Store to get my "Bring Your OwN. Phone" TO WORK.I do not reccommend them ever...
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January 2023 by Jen T
Total wireless by Verizon is by far the best cell plan my family has ever used
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January 2023 by Virginia Dixon
Can't ever get anything done with the service I have with these guys..Don't recommend at all
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January 2023 by Tammy Delph
Piece is right but the phones are crappie and that means made cheap! At least offer midrange or flagship products if you wanna offer decent service reception!
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December 2022 by Dominick Ellison
Easy going people that's determined to solve whatever issue you have, no matter how small
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December 2022 by Kristine Phillips
I switched from cricket to metro almost two years ago it's ok but out in swansea I feel like cricket service was better
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November 2022 by A. Mack
Great customer service. Very knowledgeable staff..
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October 2022 by Donna Brooks
Great place to get your new phone and very competent staff.
