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April 2024 by Julie T.
Two groomers, Nicky and Miranda, stated they would not bathe my dog because of an acl injury. They stated a Petco policy but could not provide me with it. They had provided my dog with baths the past 3 months with the same torn acl and no one turned him away. I have now spent over an hour and communicated with 3 different customer service reps and no one can give me documentation of a policy which the groomers used to turn my dog away last Sunday. Customer service for Petco is inadequate. The second rep emailed me a "policy" in her own words, which was written very poorly. Why can a huge corporation not provide me with documentation of POLICY?
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February 2024 by Rachel Young
Super helpful and very nice.
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February 2024 by Taylored Eve ladybug
My experience at Petco with was amazing the associate helped us a lot and answer all of our questions
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February 2024 by John Kientzler
Product was apparently delivered via a courrier, not overpacked and left in plain sight.
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February 2024 by James S
Great place to shop for your pets with a variety of different pet products.
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February 2024 by Randy Book
Outstanding customer service and staff
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February 2024 by Megan Sitton
Always too expensive but sometimes you have to go here. I recommend going on chewy if you can. However we found some really cool litter pans, it's a whole system that makes scooping litter easier
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February 2024 by Reece McCullough
Give joel a raise! He was extremely helpful had a difficult problem walkin in and a solution walking out with joels help! Hopefully the manager sees this so he gets the credit he deserves(thank you joel!!)
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February 2024 by Lacey Sandifer
Reagan was wonderful! She exceeded any expectations. I was happy to get everything we needed for our new little python she helped us pick. What a lovely experience.
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February 2024 by Sonya Lane
Very friendly staff, easy to schedule and excellent job of getting our dogs clean and with trim nails. Very pleased!!!
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February 2024 by Ravomorn Cildrik
The food was terrible. But lots of pets supplies oddly enough.
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February 2024 by Ann Vashay Pedrick
I went to Petco late yesterday afternoon, I wanted a dog harness that somehow did not get rung up or put in my bag. I didn't notice because I was on the machine printing out a new dog tag. So I went back to the store today and the people were so so nice and helped me look for the harness and even found me a leash to match. They were great!!!!
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February 2024 by Lauren W
We’ve used this petco for grooming for nearly 2 years and have never had a bad experience. My dog can be quite reactive and scared but they manage him really well. Vanessa specifically grooms him and does a great job!
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January 2024 by theresa cooper
Don was great ..thanks so much for helping get the dog food off palet for my delicate pup..couldn't go another hour without..great customer service there...
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January 2024 by Jayne Fountain
They are always very friendly and helpful. I had a return and it was taken care of quickly.