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March 2024 by Dana D.
You can change your name, but you can't change your stripes. Sold me a car at new price value with multiple unseen issues. Car had already been returned by previous customer. Dishonest, absolutely no honor nor integrity. They saw me coming and I'm sure had a great laugh when they got this pos car off of their lot. Karma is very real, boys. You're going to have a difficult time getting finance companies to work with you when I'm done.
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June 2023 by Torey W.
every time you call!!! no answer!!! an every time a message is left!!!! no return call!!!!!!!all I want!!!! is my extra!!!! key!!!!!!!!!!!.. poor customer service... every time you call .. it say press a #..... !! to speak to that person!!!!! shoot!!!! I've pressed every number...!!!!! an nobody answers I just Wayne key!!!!! shoot!!!!!!
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April 2022 by Alexus K.
I bought a 2014 Nisan Sentra I'm Young and this is my first car. It was fine in the beginning but then found out it's been in a wreck before the whole bumper has been replaced and my back light is messed up .... I can't drive with my lights on because when my lights are on my car doesn't accelerate .... My axel is messed up along with my Cadillac converter also my traction this vehicle is very unsafe to drive and I have contacted the dealership numerous of times and they do not care once you buy the car they could care less what you go thru with the car ... I bought a lemon and feel like I can't do anything about it ... I tried to get a trade in there but after he pulled my credit and had me pick out another car he told me I had to put 1500$ down on a whole nother car for a trade in .... I am so fed up with this place if you love your people do not let them buy a car from here trust me you will regret it ... it's the worst mistake I ever made
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March 2022 by Chris M.
Terrible customer service they NEVER return phone calls and their cars all look great but you will have problems out of the within the first month not small problems I mean major problems. They have you purchase a warranty but it is a joke.
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March 2022 by Darien H.
This place is what it is. A buy here pay here. Nothing more. I pulled up with 2k for a downpayment on something under 10k. Was ready to do business. Omg lmao I sat there for 2-3 hours in a chair watching all the employees have personal convos and eat lunch. When I walked out they came begging me to come back saying "oh we were so close to finishing your paperwork" said I'd maybe come back tmr but don't like my time being wasted. "..please come back we need some sort of commitment that you'll come back tomorrow" like nah. Bought a Camry at another dealer.
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February 2022 by Marc C.
negetive stars. i am fed up. ok first week new alternator, new pcm not cheap paid out of pocket like a sucker, gave benefit to wear and tear item. shouldn't have. took three weeks to get that money together for the pcm. did you care? nope. second third fourth month. oil pressure drops to negative comes back up. third month pouring antifreeze. dealer mechanic fixed. without my truck again. months 4, 5, 6 no oil pressure serviced oil again, engine throws a rod. out a truck, my work truck my job depends on a truck. almost a month out of use. new engine by your mechanic. then: no heat, no cooling. replaced blend door out of pocket. fixed ac out of pocket, into a vacuum no r134a. had to vacuum the system and i am an hvac and refrigeration tech so i know how to fix.... service ports were bad. reserviced and again cooling after new engine was replaced so shouldnt of had to. clogged heater core had to flush my self after new supposed engine. no cruise control supposed to be new engine and again no engine oil , check gauges light on comes back on drops to negative. new engine is bone dry and burning oil somewhere. serviced oil to 5 quarts out of pocket. then snoddy texts about payments start. how long will this last? 2/ 19/2022 broken vacuum line. how much more are you going to put me through? lastly, you have the nerve to call about payments and repossessions. the truck is always at your mechanic. its broke more than its worth. broke more than i should be paying on. or more than anybody should put up with. trade this lemon out. you have other trucks. make it rght!
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August 2020 by Nicole D.
Would not recommend, hubby bought a car from them, and we should have kept going the car died when we were leaving. They said its been doing that and they didn't know why. Turns out it needed a new break switch. We had the breaks down and found out it needed a water pump so we did that...now the clutch went and it needs a valve cover gasket. The car is only work 1300, but they say we owe 10grand. There's no way. Vehicles are way over priced and definitely not worth it.
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April 2020 by Ann S.
Very bad for business their employees are very rude...Some girl name Leana gets smart and hangs up very unprofessional shouldn't be working for nobody...They sell people lemons and over charge
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November 2019 by Jae J.
CARS ARE OVER PRICED LEMONS!!!! Do not go here! I'm paying a side loan for work that was done incorrectly on my car! It hasn't been a year and the car has been in the shop more than I have had it
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February 2019 by April P.
I got ripped off here! They sold me a car that I drove for a week and it sat in their shop for months, mean while they still wanted payments from me! DO NOT GO HERE!!!!
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January 2019 by Tanya L.
My neighbor just got her income tax & asked me to take her to get a decent reliable affordable car. We won't be going to midlands auto sales. Just waiting to her back from the better business bureau. Midland auto sales
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July 2017 by Elizabeth G.
My experience has been a nightmare from being charged extra on my payments like 200.00 on more than one occasion. My vehicle had an issue that was discussed and signed on that would be fixed yet 2 months later it is still being worked on, and I had to pay 100 deductible for it. Kayla a manager has the worst customer service skills ever talks down to everyone, major attitude and for what I am not sure. The sales guys are nice until after the car is sold then tells you it's not his problem also have a little issue of smoking pot in the office and leaving weed on his desk that I brought to his attention. Save yourself the trouble a bunch of shady people working here that have not one clue of what to do.
