Public Storage in Lexington offers a convenient and accessible option for those in need of storage solutions. Customers can reserve a space online for free with no commitment and can take advantage of the eRental option to move in directly. The staff is frequently praised for their outstanding customer service, with particular mentions of team members who go above and beyond to assist clients. For instance, Deborah and Shannon have been highlighted for their helpfulness and follow-up calls, ensuring customer satisfaction. However, some reviews express frustration regarding frequent rent increases, leading to dissatisfaction with the overall pricing. While many customers appreciate the friendly and accommodating staff, there are concerns about the cost of renting units over time. Overall, Public Storage strives to provide a positive experience for its clientele, especially through personal attention and support.
I had an awesome experience talking with Skyler. She works out of the Orangeburg, SC office, but helped navigate a new lease agreement for the PS location in Lexington, SC. Very patient and knowledgeable.
August 2025
Deborah was awesome at the 4935 Sunset Blvd SCshe also made a call to me the next day to see how it went, now that’s what I call awesome customer service
July 2025
Ms.Debra was so sweet , very knowledgeable and eager to help with our needs. Made the experience incredible!!!