Public Storage in Lexington offers a convenient and accessible option for those in need of storage solutions. Customers can reserve a space online for free with no commitment and can take advantage of the eRental option to move in directly. The staff is frequently praised for their outstanding customer service, with particular mentions of team members who go above and beyond to assist clients. For instance, Deborah and Shannon have been highlighted for their helpfulness and follow-up calls, ensuring customer satisfaction. However, some reviews express frustration regarding frequent rent increases, leading to dissatisfaction with the overall pricing. While many customers appreciate the friendly and accommodating staff, there are concerns about the cost of renting units over time. Overall, Public Storage strives to provide a positive experience for its clientele, especially through personal attention and support.
Received exceptional service from Ms.Patti. Highly recommend!
May 2026
Patti did an amazing job helping us get our storage unit. She was knowledgeable and very sweet throughout the process making it a very easy process.
May 2026
Came looking for storage and the ground lady behind the counter was so knowledgeable helpful and understanding so I will tell anyone is you're looking to store at this facility you'll be very satisfied because they keep it clean the staff is great
