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December 2023 by Lauren B.
Had a subpar experience at this location. my husband and I came together to get our oil changed in our cars. I pulled in after him. The employees didn't know he and I were together and assumed we were separate customerS. After waiting for maybe 5-6 minute, an employe, Jade, asked him to back up and moved me into her bay claiming I was there first. My husband indicated at he was there first but it wasn't a big deal because it was his wife he was moving for. We backed up and switched lanes and I moved into the bay. I heard Jade tell another employee to give my husband $10 off for the confusion. The other employee nastily asked why and was not pleased by the $10 off being offered. Jade worked on my car and I presented a $10 off coupon from the website. My coupon was not applied to my transaction. my husband had a coupon and was promised an additional $10 off for the inconvenience and did not get either discount. I'd rather go somewhere else to be rid of the irritated and rude employee. not pleased with our experience, the lack of consideration, not following through with what was promised, and employees. will not return And I suggest you don't go in the first place.
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November 2023 by Steve R.
they did a oil c and said I needed a radiator flush.. during the flush my car stalled and wound not restart. They pushed it out of the bay and said they would fix it. Well what the did destroyed my motor. It overheaTed the car and now it will not run. I had to replace the motor. cost me over 8 k for their mistake and refuse to talk to me and return my phone calls. Time to get a lawyer and take them to court! Do Not Take your Car There.
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October 2023 by Freeman Home Repair
Awesome job with my truck. I'm a contractor and my truck acts as everything from and office to a pulling machine and they always take great care of it. This was the first oil change since I purchased it at 62000 miles and it looks like I should have looked harder at things because the air cleaner looked like it was dipped in mud and should have only had 10000 miles on it. Great job guys.Services: Air & cabin filter replacement
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October 2023 by Samantha Walker
The folks at Take 5 are great! Very professional and they know their way around a vehicle. These guys offer so much more than just oil changes and it's all at a reasonable price. Stop in and check them out. You'll be glad you did!
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October 2023 by Breanna Tindal
Kevin in Lexington did a great job with my car. He made me feel as if I was getting the best service for what my car required. With an oil change and coolant cycle I was in and out in no time. Will continue to come here!Services: Air & cabin filter replacement
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October 2023 by Rami A.
fastest oil changie in the planet isn't so fast after all. i called ahead and told them what car i have and that i am on my way. they still didn't have the type of oil needed and i have to wait for more than an hour for it to arriv. still waitin.
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October 2023 by KeiKei B.
UNPROFESSIONAL & Low rent staff. They were assessing & playing with a dog! Sorry as ever & left my car sitting. Then left my car again for a personal matter. I will be informing corporate.
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September 2023 by Michelle Meyers
Came to get my oil changed. Jessica Kennedy, the assistant store manager was phenomenal. Guided me in with a smile and water. Very polite and detailed oriented. I didn’t even need to get out of my car. Jessica made great recommendations on what I needed, based on my cars history, and explained things well, but was never pushy. She went above and beyond. It’s rare to have such a good service experience in any industry these days, so this was wonderful. I highly recommend.
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September 2023 by Jeff C
I always go here for my oil change. Pretty good place overall, but I have to leave a review about my experience today. Josh went the extra mile to provide outstanding customer service, literally. When they didn’t have my oil filter in stock, Josh immediately went to the local parts store and picked one up. The team was able to get my oil change done and get me back on the road in no time. Highly recommend!!Service: Oil change
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September 2023 by Angel Maxwell
Kevin made sure that he kept me in the loop on everything. He let me know that my air filter was in great shape and informed me that it's time for the cooling system to be done. I really appreciate the fact that he told me when it's due, explained what he found and let me make the decision. He didn't use a "Hard Sell", but gave me the options and allowed me to decide myself.Thank you for this Kevin.
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September 2023 by Lynn Guzman
Staff were very professional and polite. The gentleman who assisted me explained which type of oil would be best for my high mileage engine, no one tried to force me to make unnecessary purchases, which was a nice change from some other places. I would 100% recommend Take 5 to family and friends.Services: Air & cabin filter replacement
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September 2023 by Oscar Gomez
Awesome customer service! They were fast and attentive. The new guy in charge has done an amazing job at the shop. Good music too ??
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September 2023 by Michael Williams
Very thorough, the two gentlemen sounded off to one another as things were being completed and the other would acknowledge. They also double checked one another’s work. They were upfront about what was needed / suggested services but not aggressive. Take 5 also caters to prior military as I was given 25% off my entire bill. Was in and out. Really impressed by the service and will definitely be back.Service: Oil change
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September 2023 by alex springs
Truly the kindest people! I really know nothing about cars and they were so understanding and explained everything I needed to know. I was in and out so quickly and the service was just exceptional!! Asking if I needed water and if I needed anything at all. Just truly so nice and such a great experience. No one likes going to do things like this but they truly made it so enjoyable and I will definitely be coming back!!!Service: Oil change
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September 2023 by Lora Barnes
This is the only place I go for oil change, always has been. Jade was very nice even though it seemed they were a little short staffed compared to how many people are usually there. But I won't go anywhere else. They never talk to me differently because I'm a woman which I really, really appreciate. Will always be my number one choice. Whoever owns this should be very proud of the work they do.Services: Air & cabin filter replacement
