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February 2024 by Jagg is Back
Tana is such a great help. Always cheerful and pleasant to talk to. Wife and I always have a good day after talking with her. She must be getting a raise soon. And a good one at that.The store is good as well. Very clean and organized.
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February 2024 by Kristina Jones
Bought 2 propane tanks 2 weeks ago and got one filled this morning at this location. Afterwards I went to a doctor appt and transferred the 30# tank inside my truck so it wouldn't be stolen. When I got back out my truck was filled with propane. I went back to this tractor supply immediately since it was leaking from an area it shouldn't have been. The lady that came out to check the tank said it was a manufacturing defect and I had to go to the tractor supply I bought the tanks from. That they couldn't accept it there... When they are both tractor supply stores... When I went to the location I bought the tank from, they knew instantly where'd I'd gone and been told I couldn't return the tank. They said "she does that sort of thing all the time because she can't be bothered." I had to drive 40 min in a truck that REEKED of propane even with all the windows down the whole way. She knew that too, but hey, she'd rather turn a customer away, and make them drive in a truck with propane gas inside, rather than to be bothered to do her job. I'll never return to this location.
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February 2024 by Emmanuel lupascu
Horrible experience here. There customer service is awful, I asked for assistance with there large truck toolboxes and had to ask multiple employees until I was finally helped and even after that they would continue to be very rude and make comments to other customers that I’m trying to “steal things” after I heard this comment I walked out of the store and they continued to comment as I walked out “good thing we have cameras”. I was very upset to receive such hatred from a place I shop at all the time!
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January 2024 by Kailey Rabbitcloud
generally okay store. pretty good customer service. purchased proelite senior horse feed twice now, both times at least one bag was infested with maggots. never buy horse feed more than two days after saturday as chances are it has maggots. the white specks in the picture are maggots.
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December 2023 by Alyssa Ashline
Always extremely helpful and accommodating! Today I was helped by Connor and Ashley. I came in close to closing and needed several bags of pelletized horse bedding, which is a little hard to find but they always have it for me. This time, Connor went above and beyond by grabbing four bags from outside and bringing them to me. Ashley checked me out while Connor was grabbing my items, making the whole experience quick and easy. I didn’t feel rushed or like an annoyance at all despite being there so late with a request that required extra work for them. This experience, among others, has made me happy to be a patron of this store. They never fail to help when they can.
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October 2023 by L M
I visited here for the first time. The employees seem friendly and the store was clean. I thought I would try the store brand 4health cat food. The price was half of what I pay for a premium brand and the ingredients were high quality. My finicky cat liked it. I'll be back to this store.
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October 2023 by Christopher Baker
Tractor Supply no longer Carries any prescriptions so I ordered through there prescription store ( find out they are totally unrelated and can’t speak English!!!!!!) the idiots that I ordered Bravecto ( simple flea medicine) from at “ Tractor supply Rx” sent my order to an unknown address. I called them and got another person with poor English skills and all she did was give me an overnight delivery charge free. The med was supposed to already be here!! Then she offered a 25 credit on my next PRESCRIPTION ORDER!!! What??? First off I won’t be using these inept people again and secondly I’d have to wait for ny dog to need a prescription. So now I’m out of my $ and had to pay AGAIN without my refund back in my bank! DO NOT USE TRACTOR SUPPLY FOR PRESCRIPTIONS!!!!! Totally wasted my time and held up money! Plus good luck understanding them Vice versa when you call. I went to tractor supply for years and they are losing me and everyone I tell this sorry story to. I’m shocked at how bad they were compared to what I had been used to…. Chewy has all of the same scripts for less money… do yourself a favor and use them. Plus they waive delivery all the time anyway.
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October 2023 by peyton Johnson
Travis did amazing, he helped me find the correct hardware that I needed. Never had a bad experience with tractor supply
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October 2023 by Belma Bayer
In. Red Bank . Great prices for dog food pro - plan. Very nice sales people . Thank you
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August 2023 by Kimberly Giles
Customer service was excellent. I’m looking for a specific item that may arrive on a truck tomorrow and they told me the best way to go about it! Shout out to Sarah and David, they’re great!
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July 2023 by Timothy Webb
Literally the most awkward and worst customer service I have ever experienced. I called the store and spoke to Connor to ask him if it was okay to head to the store to return my hitch, he stated as long as I was there before 9 pm, I told him I would be cutting it close and he said it was completely fine. I drive 25 minutes and arrive before closing, see employees at the register (Connor and Ashley) as I’m putting my vehicle in park, but when I approach the doors not only are they locked but the employees ran away and were literally hiding. I’m literally watching Connor think his invisible as he ducks behind items in the store until he finally makes eye contact while I’m looking at him very confused. He comes to open the doors and acknowledges our phone conversation and says sorry the manager shut the down the registers before close. David, Connor, and Ashley need some serious customer service training and fast. Literally the weirdest situation ever, who runs and hides from a customer you just spoke to?
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July 2023 by John Amat
This place has great customer service. I went there to buy a Pit Boss Pellet smoker, they had none. Theresa was very helpful, she called the Red Bank location to see if they had one. They did. She made arrangements with Jackie to have one held for me until we went to get it. Great folks all the way around!
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May 2023 by Monika Rodz
Stocked and clean. Good variety of items. Friendly staff
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May 2023 by Jennifer Stack
Marilyn was absolutely wonderful. The professionalism and customer service experience was absolutely wonderful. I would highly recommend this place of business. This was my first time here and everyone was so very helpful during my experience thankyou again.
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May 2023 by Michele Lennon
I’m leaving 5 stars because not only do I love the store, I need to laugh at that guy Glenn who is boycotting it because the Waco location supported a drag Queen event. Glenn, buddy if you’re reading this, go ahead and boycott Home Depot and Lowes who are BOTH super LBGT friendly and supportive companies. Not sure where you’re going to shop now
