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December 2023 by Justin Davis
Terrible customer service from the branch manager K.P. Anyone who has dealt with her will agree. She is full of misinformation.
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September 2023 by Mark Rollins
I tried them out for an RV loan and the loan officer Hazel was awesome to work with, highly recommend and will do business with them from here on out.
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July 2023 by Phil Adikes
Very personable! I look look forward to going there!
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March 2023 by Tonia Mcleod-Williams
This is my second car loan with Carolina Trust Federal Credit Union and this time went just as smooth as the first. From start to finish, Kathy was amazing. I submitted my application online to make the process easier. My appointment was at 9:00am and I was out of the bank with check in hand by 9:10. Thanks again Kathy!
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March 2023 by Natasha Sahadeo
Customer service was excellent!! I'm a member of a credit union in Florida and it was very easy to make a transaction at this credit union in South Carolina. The employees were very knowledgeable?!!
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January 2023 by Bill Doyne
I personally use the one on Holmestown Rd. Due to I live here. But we had a friend move down from NY. And lives in Little River. She's had nothing but great service there.
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November 2022 by Sharon Kimberly Cravens
Kathy was a delight to work with, I've only had positive experiences at this location. Appreciate all they do to make banking effortless!
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September 2022 by Jessie Grant
Brittany is awesome!!! Great communication and beyond helpful. I love this location.
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July 2022 by Angel Powell
EXCELLENT Customer Service! Love these ladies, I will drive the extra mile to come to this branch for the friendly and helpful Staff!!
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May 2022 by Mike Ashmore
If it was possible to leave zero stars I would. Kathy at the Little River branch was less than pleasant to deal with. This place is a joke!
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January 2022 by James carroll
Very rude teller. Will not go back to theLittle river branch . 1602 hwy 17 again. I was really surprised with the attitude of that one person.Ladder today I was contacted from another office from Carolina Federal trust. The representative expressed there concerns. I thought that I was going to get ( I am sorry this happened and that would be the end of it).But they went much further and was willing to do whatever it took for me to be satisfied. It made me feel a lot better that they were really concerned and would do anything they could to make me happy. It is amazing what the actions of what one employee can do to make a problem then another one have to work so hard to correct things.
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December 2021 by B1Lt4Spd
Worst experience ever! A 1 star rating is too good for this place. Should be -5 rating. It cost $25 per person to open an account and then charged a $10 fee to close account. We closed account due to poor customer service. One way or another, they were going to screw us out of some money. It took an act of congress to even open an account! They don’t care about the customer! While I was closing my account, another customer came in and wanted to withdraw some cash, but was told they could not take out more than $500. They claimed to not have a lot of cash onsite. IT’S CHRISTMAS!!! What kind of financial institution doesn’t have cash on site? A poorly managed one. STAY AWAY FROM THIS CREDIT UNION! I hope the $10 was worth this review!!
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August 2021 by Robert Eldridge
Applied online for a small auto loan. Brittney from the little river office responded quick and courteously. She expedited the loan fast so I could get my car. Would recommend anyone go to that branch and speak with her!!!
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January 2021 by Dawn Miller
We are returning customers with Carolina Trust. We started with Brittany in the Conway off and she was very helpful and knowledgeable. When we went back to Conway we found out that she relocated to the Little River office; so we followed her there because of her excellent customer service. Brittany has been a excellent help this time around again. She goes above to help her customers. Thank you Brittany for all your help!!!
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November 2020 by Dawn Robertson
We are returning customers with Carolina Trust. We started with Brittany in the Conway off and she was very helpful and knowledgeable. When we went back to Conway we found out that she relocated to the Little River office; so we followed her there because of her excellent customer service. Brittany has been a excellent help this time around again. She goes above to help her customers. Thank you Brittany for all your help!!!