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November 2023 by Linda Scott
I have gotten the run around trying to refill a prescription for a week now. First excuses they forget to put it in for a refill because they got a new system. I call Wednesday 8am they said it will be ready at 11am, Thursday I go to pick it up, not ready, they had to order it. Friday 2 pm they say give me an hour at 530 it's still not ready and pharmacist violated my HIPPA. UNPROFESSIONAL
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September 2023 by John Hartman
Staff was very professional, and friendly. Store was very clean, and organized.
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August 2023 by David C. Miller
I can’t say enough good things about Waterway Pharmacy.Was tired of the ineptitude and inifficient service at C.V.S. across the street. Mo is the pharmacist here, and will go out of his way to find a generic substitute. I have never waited for more than 5 minutes to get my sucription filled. At CVS you’re going to wait a least 10 minutes or more. And there is only ONE person behind then counter. I’m sooooo glad I switched!!
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June 2023 by Wesley
Very Pleased! Very Friendly! Quick Refills when needed, and great automated service to let you know when pickup is available.
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May 2023 by RAPID RESPONSE REPAIR LLC. MANAGEMENT COMPANY
Great local pharmacy personal attention to all great staff very friendly pharmacist small old style drug store. Love it knowledgeable staff
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May 2023 by Deborah Duncan
Waterway Pharmacy would not fill my prescription unless I sent all my prescriptions over to them. I no longer will fill a prescription there any am telling everyone I know about this
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April 2023 by Deborah Duncan Holman
Went to fill my script for my pain meds and he would not fill it. He told me that if I transferred all my scripts Over to there they would fill my script. I then told him I get my scripts from mail order. Mo told me then he could not fill my script because I will not transfer all my other scripts over to there.He had been filling my other pain med for over 2 years. I then told him that he had been filling my other pain meds for over 2 years. He said he did that as a favor because I was filling a few scripts there but it is so much cheaper through mail order.
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February 2023 by Pam Rothwell
I have never been to a pharmacy that I felt so uncomfortable.Calling to check on a refill staff is rude .short and have said things that left me with a feeling that im being judged!! Oh I get it ,the world does nt revolve around me but everyone does like respect .you don’t need my need my business no thank you.
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August 2022 by Jim Coop
Absolutely Incredible.No more Big Chain Pharmacies for us. Super nice, professional, fast and way cheaper than Kroger.We Love Waterway ❤️
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June 2022 by C. Perry Malphrus
Mo and his staff are wonderful! They are so friendly, know me and my Wife, by name!Always helpful when I have a need or question!
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April 2022 by Clare Pusateri
There is nothing better than your home town pharmacy! Moe and his entire team have always been helpful and caring with great suggestions. Another thing for sure - your medicines will be top quality as Moe makes sure he sources only the best.
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December 2021 by Michele Lynn
I’ve been at Waterway now for about eight months. I have several medications that I take daily, my husband does as well. I had everything transferred from CVS over to Waterway. What I liked most was everybody there is so kind and accommodating. They are very professional but they give the warm family setting. I take a medication for my autoimmune diseases that is very controversial and definitely has a stigma attached to it and unlike CVS they never treat me different, judge me or make me feel awkward in anyway when picking it up every month. I cannot recommend this pharmacy enough it reminds me of the old school days before everything got so big and corporate like and totally lost the one on one patient care. Thanks Waterway and Moe, Avi, and the entire team. Your doing it right!!
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December 2021 by NICOLE MCBRIDE
Quick and helpful.
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August 2021 by Karen Murray
Pharmacist and all the staff is the best around!
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July 2021 by Dayna M Shearer
Great service with great pricing!
