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March 2024 by Geoffrey Curti
The rating I'm giving is for the Little River SC location. Wilmington location (1 of 2) was very rude and demeaning.
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December 2023 by Aimee N.
Beautiful location. The whole entire staff was great! My turkey and cheese sub was perfect and my son loved his number 8! This is a great Jersey Mikes!
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December 2023 by Robert Peyton
Tell the new guy he can’t cook cheesesteaks on the burnt bacon grease! First time I couldn’t even eat my food!!
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November 2023 by Mike Jones
Good consistent sammies
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September 2023 by Mark T.
Tried to order some hoagies using the app. One coupon was for BOGO. The promo code would not work along with every other code,even though it they all said they were good thru Sept 2023. Called this store and was told to come in with the code,made it sound as though they would honor it . When got to store,told them of problem,they said okay and made the sandwiches. At checkout they charged full price and said they had no control over the app and nothing they could do as far as promo codes.They did offer a 10% credit ,which I took. Not the type of person to say screw you and walk out. May have to check out Subway next time.
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September 2023 by Michael N.
I downloaded the App and placed my order before the store opened and it was ready as soon as they opened. The order was perfect and everything was delicious!! Thank you!!
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September 2023 by Daniel A.
We came in hungry and split a giant Club Sub and that shiz hit the spot! 10/10 would recommend.
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August 2023 by Torrie Smith
I was in the evening of 8/2/2023. I also sent a private message last evening (26 hours ago) to give fair time to respond… But you didn’t so here we go… :( While my regular #7 was being “topped” I mentioned to the “blonde” young man that removing toppings ( using his hand to sweep lettuce - like a broom- from the previous sub (he put toppings on without asking what was wanted) and putting them back in the fresh topping containers is considered cross contamination. Another employee spoke up and assured me I was WRONG!!! It was NOT!! I mentioned possibly an allergy to those foods that touched you were “reusing”. He stated he had a “food handlers card” and again I was WRONG! (I have worked as a bartender/server in MB for over 25 years so I do have knowledge of allergies and such). So I just zipped it.. I then pay for my $9.45 sub and bag of chips $1.69. I added my additional tip. And leave. I get home and look at my receipt and I was charged $32.26.. What?? It should have been $11.14 + tax + tip BUT with my sub & chips in hand I get back in my vehicle and drive back to your location. The cashier tries to tell me I forgot my Giant #13 a $19 sub I never ordered, never wanted && never received.. (and would never eat) After waiting for a guy to fumble at the register for my refund he claimed it would be credited within 24 hours. Wrong… Still pending, no credit.. Very frustrating after working 9.5 hours plus my 2 hour commute to grab a quick meal and deal with this.. I was excited for your location to open since it’s basically across the street from my neighborhood but I when charged tripled for a sub, spoken to like I’m a dumb A** and God only knows the cross contamination going on at your location I see why you have so many bad reviews.
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July 2023 by 1ncChief
This location is a very convenient lunchtime stop for me, occasionally dinner. I usually use the app. I'm all over North and South Carolina traveling and this is the cleanest Jersey Mike's I've ever stepped foot in.My sandwich (hot or cold) is always prepared 100% correctly, packed full of protien ? and wrapped nice and neat sitting ready to go when I use the app. When I do get orders for family members they have commented the same. Every employee that I have interacted with has been helpful and friendly.It is nice to have one of my favorite go-to places in this spot, keep up the excellent work!
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June 2023 by Kelly Zeller
I was extremely disappointed in the service I received at this location. I ordered a giant tuna sub for $22 and did not notice the person bagging the sub did not secure the inside wrapper, when I lifted the sub the entire sandwich fell all over my car. When I called them back about returning to the shop, I really felt as if they were blaming me. Super disappointing as I was really looking forward to my lunch. It’s worth the ride to Calabash deli or N.Myrtle for excellent customer service.
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June 2023 by Salvatore Luca
Everything was great. But my first Italian Sub had Mayo in it. Ask first what the customer wants. That was about a month ago. May have been the new hired help. Most NJ, NY and Pa. Italians just want oil and vinegar. No Mayo. Keep up good work.
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June 2023 by Brandy Kassis
Both of our bowls were exactly as ordered. Food was fresh and very flavorful. They're still working out the kinks, people. Give them a hot minute!
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June 2023 by Charlene E.
I tried Jersey Mike's for the first time because I had a coupon. The system the have in place seems good, but it's not. Too many people standing around for the next person. The guy who took my order had gloves on and wrote everything down with a pen. He used the same own to touch and cut the bread. I told him what I wanted on my sandwich. I order tomatoes and received none. As a first timer, I wish I was given the choices I had, kind of like Subway. While I waited for my order a regular told me to get some spicy sauce on the side. Was not an option. I didn't even know to add for the 'juice' on the side. And to make matters worse, I told the order taker my name was Mel. Somehow the 'cook' was asking for Bill. How does that happen. Never again. I gave it a 3 because the sandwich was okay after I added tomatoes, pepper and my own oil and vinegar.
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June 2023 by Edward S.
Have been a JM customer many years. love the subs and brand but the service, courtesy and staff at this location just was exceptional. I am a jersey native but happily living in Calabash N.C. ( a stones throw from store). JM just blows away the competition. Taking the time to give review is me showing appreciation for a job (sub) well done.ed
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May 2023 by Nick I.
Great service at this location. It is clear they have learned the ropes and doing a great job processing through the orders. I have a feeling the first bad reviews were from initial training issues.
