VK Nails is a family-owned business that offers a great experience for customers. The owner is skilled and does a great job, while other staff members are friendly and attentive. One reviewer had a phenomenal pedicure with a young lady who was sweet and talkative. However, another reviewer had a negative encounter with a coworker who was unprofessional. Despite this, the business has great customer service, offers great value, and provides excellent services, including manicures and pedicures.