-
July 2023 by Michael Reed
Please avoid this bank at all costs. We had about a dozen accounts here between personal and our two businesses. They are about 20-30 years behind any other bank and you are constantly having to visit the branch for little problems you don't have with any other bank. They lock up your accounts for "suspicious activity" constantly even though they are normal transactions that you make regularly. You'll be trying to make a purchase or eat at a restaurant and the transaction will get declined because they've frozen your account due to a suspicious transaction. Then you have to call and spend a half hour on the phone with them to get it cleared and be able to use your card. The last straw was when we deposited a check into one of our business accounts to cover payroll and they put a 2 week hold on it. That's ridiculous. Funds are available the next day with virtually every other bank when you deposit a check. There are many other issues we've had as well that we don't have at our other banks, especially with their antiquated technology, website, and app. They do have some nice people there, but they're just way behind with their practices and their technology. Avoid yourself the headaches unless you like having to visit the bank every week for something. After 3 years, we're closing all of our accounts.
-
May 2023 by julian gurganious
Great bank
-
December 2022 by Rose Ann Pescheff
Opened savings and checking accounts few months back. Last week I inquired about a loan. Not only did the loan get approved, I also was approved for a credit card.Their service is amazing. The staff is wonderful, friendly and knowledgeable. Thank You Anderson Brothers Bank .
-
January 2022 by Keith Vanlenten (Handyman 973 462 2923)
Great staff excellent financial services
-
October 2021 by Alyssa Ramirez
Had my first experience with ABB this week. Needed an auto loan and was referred to them. Everything was great - customer service, quick, honest, and informative. He even noticed another loan I had with a high interest rate and helped me get it transferred to a new loan with a MUCH lower interest rate. We plan on switch all of our accounts over to ABB.
-
July 2021 by charles beague
I am posting my review under my sig. others accountI had worst experience ever. The teller claimed she couldn’t verify my cashiers check bc it was from out of state. She was practically screaming “customer service” at the prompts when trying to call my bank. She claimed she “didn’t understand” the prompts…..? Not sure what you don’t understand about an basic prompt. The same lady accused me of “driving away” with this mans property as we were trying to settle a sale. The staff proceeded to claim my check was fake, took my check and kept it from me. It wasn’t until I demanded my check back that they finally gave it back to me.Long story short, there was never an issue with the check.The staff needs serious re-training however the first woman really needs written up for the way she accused me, refused to do her job, and didn’t even attempt any form of an apology.
-
January 2021 by Keith Vanlenten
Great staff excellent financial services
-
November 2020 by Catherine Reed
Everyone is very nice, but I must say (drive up) is the slowest I have ever seen. I don't know what they are doing, but even a straight deposit is slow, I was in banking 10 years and worked a drive up, customers were in and out quickly. Thats my only complaint.
-
September 2019 by Amanda M
Debbie is always so helpful!
-
December 2018 by Hope Langley-Wehunt
Very disappointed in this branch, not helpful at all! I had an emergency wire transfer to get done for our business ,they wouldn't do it because of another account that we have issue s with .The wire transfer had nothing to do with that account ,this isn't the only issue I've had with this branch ,this experience was the icing on the cake ,will never do business with them again!
-
April 2018 by Andrew Bierma
In my experience they have gone above and beyond. Doug was exceptional in treating me like family, just as they promote.
-
April 2018 by Joe Battista
Have never had anything but exceptional service with this bank. Several personal loans, including a personal loan for two houses when there was need to close quickly. They truly treat you like family, I will always bank here. The staff is great!
-
September 2017 by Robert James
This bank is the best Paula and Toni are the best and the staff is wonderful!!
-
September 2017 by Jessie Powell
they will not help you when need of a loan. services is not great
