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September 2025 by alex gregory
I was told a flag would be placed to mark my mailbox location, but that never happened. A package delivery was later refused with the claim that my driveway was inaccessible, even though I was home and the carrier delivered regular mail without any issues. My driveway was completely clear. On top of that, I’ve received mail for other people in my box, yet I can’t seem to reliably get my own package. Very disappointing service.
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February 2025 by Tara Todd
Package not coming in the maill and it was all most 9:00 wen it got to my home
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January 2025 by Tara
I haven't gotten any mail in 3 days even though I got notification via email that mail was to be delivered each day. It doesn't help to call the local and/or toll free number because the calls goes unanswered. The postal service need to do better. This isn't a snow or holiday issue. I need my mail.
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June 2024 by jessica gore
You pay for a post office box and still can't get your mail when it arrives from Columbia scan in ...ask the manager she place all problems on cloumbia. Ask the front desk clerk two days before and mail wasn't place on the truck for postal service delivery.. confused 8 years in conway using the post office never a problem.....always a problem in loris office lately the pass 8 days with no mail. More than likely probably place in the wrong post office box...like they will ever mention that error...12 pieces envelopes missing and a total of 2000.00 checks. They need more staff or this location I see closing soon.
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December 2023 by Aña
piss poor customer service. i had to have my package re-directed to the correct address & the manager at this facility was very disrespectful, telling me there’s nothing she could do and that it was all my fault she didn’t redirect my package to the correct address. i called and gave a specific address for it to be sent to and the manager, on her own volition, to send my package to a completely different address than the one i specifically told her AND the 1 800 number to send it to. she said i should’ve gotten the $17 extra insurance (on top of the insurance i already got for it) and maybe she wouldn’t fixed my problem for me.
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October 2023 by Miss Direction
Ive never in my life had such amazing customer service. Immaculate is the word i would use to describe it. I had an issue that was my own fault and I called for help. They went above and beyond to help me and they did not have to. Also they remembered my name and was able to help me the next day as well, until the situation was resolved. I appreciate such good service and it is awesome to know there are still great people out there, willing to help. Thank you
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August 2023 by Mrs.H
Todd was super helpful
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September 2022 by Tiffany Day
I had a lost package. I opened a lost package research case and was contacted by a male employee from this location. I was told they were looking into it further and that they have a limited time to come up with a solution before the case closes. I was told even after the case was closed I would get a call back and that he was contacting a source in Columbia SC. I never got a call back so I called the 1800 number and they said they were re opening the case. A women from this location called me at 6:18 AM and woke me up before the sun was even up telling me "re opening the case and re notifying them wasn't going to do anything" and that my package wasn't insured so I was basically out of luck. I was then asked if anyone told me how to report lost mail and told that is what I should have done. I was told by a worker at this location that they would be continuing to investigate the situation. So why would I report the mail as lost??? Then when I called customer care they said they were re opening the case not filing a lost mail case. This decision was made by a customer care representative, not me. As a customer I did nothing wrong and was following what I was told by their employees. The women who called me from this location was irritated that the case was re opened and called and woke me up at 6 in the morning to basically tell me I was S.O.L just so she could wipe her hands clean of the situation. I am not happy and will be contacting someone on her unprofessional and careless approach to the situation!
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August 2022 by Roger Wilson
Always polite and facility always immaculately clean.
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July 2022 by Bo Dunn
Would be nice of you guys. Had a drop box for packages. ? must be under staffed. No one there between 1 an 2.
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April 2022 by Louise D Suzzi
These postal clerks are the most courteous in NMB and MB area. Always friendly. I have never had one issue regarding professionalism. Unlike many others within 20 miles.
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April 2022 by Sandy Baker
I have used this location for 8 years, shipped 100s of packages, never had any problems, always been treated courteously and professionally by the employees.
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February 2022 by Darendra Wolfe
Small town post office ??♀️. Staff is courteous, and about as friendly as one can be during an interaction that takes less than 5 minutes. You want frills and self service go to Conway or Myrtle Beach. Loris suits most needs just fine though.
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November 2021 by bloodybones63
Loris post office employees should be fired. Been having trouble with them for 20 years.It doesn't matter the problem, or how many times it happens, they DON'T CARE!!! Happens over & over, no matter how many times I tell them. People bring me my mail( the mail I know about) once opened & the man said, " I didn't know you had this much money in the bank!!" Rude employee called me at home after I complained about him, & yelled at me! They live in their own little government protected fiefdom, lazily stumbling around like zombies, till they can get their 20 years in. Columbia don't care, either, lying to me about it. Postmaster once asked me if my number was on my mailbox. YES!!! 2 x on the box, & on the house!! They wouldn't work for me for 5 minutes!!! PO needs to be cleared of the red tape & useless inhabitants. No wonder it's so much in debt!! Sad, but not surprising, considering the attitude of those who shuffle around there, sometimes.
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November 2021 by Katie F
Worst post office ever. Driver does not deliver packages and then they have nerve to tell you that they can't do anything about packages that they were supposed to deliver
